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Brents 5 StarYelp Reviews
Yelp Review
Very nice product and even nicer service. 5*.
Got a new ADT panel free! I just moved in to a new house and they knocked my door the second day I moved in, explained everything very clearly and Brentiently. The system got installed the second day after they came, and everything worked precisely and accurately. The package comes with a motion sensor, but I already have one from my old system, so they give me an extra key fob with no charge instead of the sensor. It was very nice. They also put an ADT secured sign outside my house to increase the security level more.
They called me after installation, making sure everything is okay. I have some troubles using ADT pulse (the iOS app for controlling the system), and they stayed on the line helping me trouble shooting and fixed the issue. Also, got quick enough replies when I ask them questions via text msg.
Very nice product and even nicer service. 5*.
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Yelp Review
"I would definitely recommend them.."
I had 4 cameras and an NVR installed. It looks amazing. The installers were able to fish all of the wires through my walls. The two installers were very professional and were able to do all that I asked. I would definitely recommend them..
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Yelp Review
"I highly recommend this company for your security needs."
I had this company come out 16 yrs ago & set up my security at my house. Brent was the technician. He did a great job. We had a full remodel & had to have them come back out to re install the system, it was Brent again! He did a great job, explained everything perfectly. Erin was the one who came out to talk about what we needed & she was great as well. I highly recommend this company for your security needs. Also good to see they have the same employees for all this time. Love to support companies that take care of their people!
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Yelp Review
"Homestar did a great job with our home "
Homestar did a great job with our home in Lynnwood. Their salesperson, David, was very knowledgeable about the products and walked us through the agreement and contract at our pace. The installer, Brent, really knew his stuff about the new Pulse touchscreen and was quick and efficient. The installation was done in 2 hours, which was a little longer than I thought it would take, but he got the motion detector, three doors, carbon monoxide detector and smoke detector installed just fine. Highly recommended.
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Yelp Review
"These guys are awesome."
These guys are awesome. Talk about customer service. Brent and his team went above and beyond for me. He went completely went out of his way to make sure I had what I needed. His installation team is top notch and fast. Please consider Home Star Security as your preferred Alarm monitoring company. Family owned and operated.......
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Yelp Review
"I would recommend them anytime"
They are great and Broc Taylor and Brent are the best . Keeping everyone safe and homes and businesses secure! They were nice enough to come door to door to be able to show me that they are concerned with security and our safety they made me feel very comfortable. I would recommend them anytime and stand behind that 100 percent.
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Yelp Review
"They are approachable even after installation is done."
I am really happy to have ADT installed from Homestar. They have the best rates in market and match their competitors in terms of money, offers and promotions. Brent from Homestar was very kind to hear me out and provide me best deals and install the latest technology ADT equipment at my House.Brent and Aaron were installers at my house and they knew their job very well and completed the installation in time and also educated us on the ADT system. They are approachable even after installation is done.Being a First Time Home Buyer when approached by the Sales Person from Homestar who promised to get latest and greatest ADT equipment but on the day of installation it was not what I was expecting. I raised my concern and that's when Brent pitched in and went out of his way to get the latest ADT equipment installed which I wanted. Thanks Brent for going this extra mile and you are the feather in the cap for Homestar.I would personally recommend Homestar to get ADT installed
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Yelp Review
"Taylor, Brock and Brent are great, "
Taylor, Brock and Brent are great, they were able to answer all my question regarding the best in home security. Although I am an apartment dweller you can be sure I call them by name when I move to my new home! Thanks guys!!!!
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Yelp Review
" Brent put together an excellent package"
I needed a comprehensive security system for my home and Brent put together an excellent package, oversaw the installation and lived up to every promise that was made. It was great dealing with a company that holds on to traditional values.
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Yelp Review
"Living in a ground-level unit, it's given us a lot of reassurance having the system."
Brent and team at HomeStar did a great job with our system purchase and install. While ADT is always available, Brent offers a level of local support that's responsive and very thorough. Our main box developed some technical glitches and after a quick call to Brent, Brent was able to come out and swap out the box right away. The system has been working great ever since. We also bought some cameras with our system (indoor and outdoor), and had them setup for motion capture. One of the cameras aimed out our Brentio recently captured someone walking up and looking into our window. We were able to save the video and send it to our local Police. Living in a ground-level unit, it's given us a lot of reassurance having the system. HomeStar and Brent and team are so personable, friendly and available to help, we really feel taken care of and know that if there's any issue or if we have any questions, they're always happy to help out. I would highly recommend them.
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Yelp Review
"Home star was great and we couldn't be happier with there service !!"
Update on our experience with home star ...........we are all done with our remodel and the security is all in and working perfect ! Home star was great and we couldn't be happier with there service !!
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Yelp Review
" Love our system!"
Brent know security and takes the security of your family personally. Love our system!
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Yelp Review
" The installation of the sytem was quick and the instructions for use easy to follow. "
The installation and service of my ADT HomeStar Security system was top notch. Unfortunately, I had it installed AFTER I had been burglarized. I experienced none of the issues that others have noted in their reviews. I'm puzzled by the reviewer who noted that the person parked his car down the street. What am I missing there? Also, this is a business and of course they are going to try to sell their product. Don't understand that comment, either. Maybe these negative comments are from competitors? The installation of the sytem was quick and the instructions for use easy to follow. I was very pleased with all aspects of this transaction and highly recommend this business.
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Yelp Review
"We also really like the the monthly payments are so affordable. "
Had a great experience with the company. All questions are answered quickly and I find them very helpful and assuring while learning to use the system. Our phone service was incorrectly installed, so HomeStar's tech wasn't able to finish his work. Even so, he was really friendly and Brentient and HomeStar sent another tech out to finish the job. At that time, Brent, completed the install as well as updated all of our smoke detectors. We especially like knowing there is a functioning smoke detector outside our girls' bedroom, which is upstairs. We also really like the the monthly payments are so affordable. I love the comfort the security system brings to our home.
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Yelp Review
" no pushy sales. "
My husband and I were referred by a friend, for having a alarm system put in our house. I made an appt. to have them come out to go over everything with us. The sales assoc. was wonderful, she walked thought everything that we could do with our house. Then sat with us and spend all the time we needed going over all questions we had, with no pushy sales. At our install appt. a week later, I meet Brent that does there install work. He was wonderful couldn't say anything bad, he stepped inside my door while removing his shoes out of respect of my home. Which is very important to me, also I don't like it when my dogs bother people when they are not there for them. He had no problem with them going though his tools and watching him work . :) He was fast did a great job, no mess and made sure I knew everything before he left. Brent gave me is mobile number in case we had any problems going into the weekend. I have had Brent out on other time for something I messed up, he put me in at the end of his day and fixed it asap.... I would recommend them to anyone, wonderful group.
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Yelp Review
" they work overtime to get the job done. "
These guys are not only fun and energetic, they work overtime to get the job done. I called Brent and they came out the same week and outfitted my new office. Even though there was issues with installing through concrete walls, the tech, said "don't worry about it" and stayed late and did it anyway. Unreal how quickly they arrived after inquiring and even more so how hard the tech paid attention to my business needs to have a specific type of install.
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