Yelp Review
1/2/2018 "Brian and his team are very professional"
I just had my ADT pulse security system installed. I sent Brian a message through yelp and he got back to me very quickly. He explained the packages he offered and the best one that fit my needs and budget. Brian never rushed us or made us feel rushed.After we signed our contract he had our technician Armando come out the next morning. Armando was also very professional and organized and did a very nice clean install. He explained how to use the system and made sure to answer all questions. Brian and his team are very professional and I highly recommend. Definitely five stars!!!!!
Matt C. Rancho Cucamonga, CA
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Yelp Review
12/29/2017 "All in All we are very happy"
Just purchased a home system. Brian was super informative and helpful on making the process quick and smooth. Once we agreed to the very affordable installation and monthly contract (including ADT Pulse app access), he was able to schedule installation the next morning.
Gil was our expert installer. He was friendly, efficient, and cleaned up after himself. I was told installation would be completed and we would be shown how to use the system in 2.5 hrs. Gil was in and out in exactly that time, and he provided a thorough tutorial about using the system.
All in All we are very happy with the service we received & ADT's follow up has been spot on.
Thanks Brian!
Brian D. Claremont, CA
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Yelp Review
12/13/2017 "but still, great customer service goes a long way."
Big thank you to Brian! Called him on a Saturday and he came on Sunday. Two days later we had our new system. We were very satisfied with the prompt service and more importantly the clean and professional service from the technician Gil.
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Yelp Review
12/9/2017 "Delivered everything on time and as promised."
Delivered everything on time and as promised. Great communication. Answers questions quickly. Brian spent a great deal of time walking around my property and coming up with the best system for my budget. It definitely was not a rushed sale. I could tell he really cared about doing everything he could to help. Very happy with him and his service.
Alex F. Santa Clara, CA
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Yelp Review
11/20/2017 "Friendly and knowledgeable"
My husband and I just moved into our new home and Brian was such a great help in assisting us getting started with our home alarm system! Friendly and knowledgeable about the services. Definitely check them out.
Maria L. Corona, CA
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Yelp Review
11/7/2017 " professional and quick response"
Thanks Brian and Ryan. They are professional and quick response. Very recommend to others.
YU C. Los Angeles, CA
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Yelp Review
9/28/2017 "Well informed and respectful"
I met Brian through my brother who got set up with an alarm and cameras from him, the install he did there was awesome, I decided to give him a call, I am so glad i did he is fantastic! Well informed and respectful, as is his install team I couldn't ask for a better experience thank you Brian! 5 stars all the way!
Najeh S. Fontana, CA
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Yelp Review
9/27/2017 "He was very informative"
Thank you to Brian. He definitely explained the security alarm system very well. He was very informative and showed my husband and I the features step by step. My husband and I met Brian through offer up. We've been wanting to get a security system and we felt very comfortable with Brian. I would definitely recommend him to my family and friends.
Vanessa V. Corona, CA
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Yelp Review
8/16/2017 "The cameras and the alarm system is amazing couldn't be happier."
Brian came by one night which worked out because I was at Best Buy earlier that day looking for a security camera system. Brian gave me a few options, he gave me some time to think about it and we signed right up we couldn't pass up the amazing deal that he gave us. They installed the system the very next day . The installation rep was also amazing he took the time to explain how the system worked. The cameras and the alarm system is amazing couldn't be happier. Yeah no one wants another bill but when it's for your security it all works out in the end. Thanks a bunch Brian!
Steven F. Baldwin Park, CA
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Yelp Review
8/11/2017 " I would recommend them."
Home security is an important subject for anyone that is looking for peace of mind. I contacted this company after doing lots of research. Brian contacted me and made a great impression from the get go. When he showed up he explained the process in detailed and provided me with great customer service, which made the experience much better. My installer Gilbert was professional and knowledgeable guy. I would recommend them.
Tatiana L. Rancho Cucamonga, CA
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Yelp Review
9/8/2017 "very patient and were able to answer all our questions and concerns."
Would like to thank Brian and Guillermo as both of them are hardworking people. They came to our house on a labor day weekend! I am a new home owner so I am home security naive. They have been very patient and were able to answer all our questions and concerns. Installation was done the next day as promised. It was installed by Gilbert who is another member of the team. Would highly recommend them for efficient and reliable service. 6 stars!
Elizabeth C. Fontana, CA
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Yelp Review
8/17/2017 "He knows his stuff. "
I called and Brian came out that same day to talk to us about our security needs. I was planning on shopping around a little more, but after meeting and speaking with Brian, we decided to use his company. He knows his stuff. Gil installed the system and he is very knowledgeable. He explained how everything work and answered any questions we had. We did have a couple little glitches with our system, but Gil came out and took care of us. They did stand behind their work, which was refreshing. We are satisfied with the system and the service. My only complaint would be with installation appointment times. They should give a time frame (like a 1 hour window) of when they will arrive. We were told a set appointment time, and they didn't arrive at the scheduled time (twice). They made up for it with their service, but still was a littleinconvenient to be waiting at home. Overall - I would recommend, and it does seem like Brian goes out of his way to make sure his customers are happy.
Christina M. Rancho Cucamonga, CA
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Yelp Review
8/1/2017 "friendly professional and not pushy at all"
We asked ourselves, can you put a price feeling safe? I say No! Brian Piccolo was friendly professional and not pushy at all or used scare tactics. My wife and I decided that giving up one eating out once month was worth the purchase of ADT Security. Not mention my kids feeling SAFE. When home alone.Thanks Brian, Anytime you want to come see the 4K come on down!!
Joe A. San Bernardino, CA
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Yelp Review
7/28/2017 "You don't feel like your being sold on anything. "
Brian is awesome!! Very personable! You don't feel like your being sold on anything. Looking forward to ADT being installed. Quick installation dates too.
Jorge Z. Ontario, CA
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Yelp Review
7/27/2017 "His knowledge, personality and his honesty is what sold me on HomeStar "
Brian first contacted me he impressed me with his honesty and his personality.
His follow through was excellent and I felt absolutely no pressure. We made an appointment and he showed up right on time.
His knowledge, personality and his honesty is what sold me on HomeStar and Brian.
Thanks Brian for making this experience easy.
Joe D. Fontana, CA
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Yelp Review
7/25/2017 "Brian from ADT was extremely helpful! "
Brian from ADT was extremely helpful! He's so knowledgeable and made it easy for me and my family to get the best of the best security for our home. His charisma and professionalism made the process so quick and simple and when I have any questions, he is only a phone call away and responds quickly to my concerns. I have recommended him to all my friends and family because he's amazing and so is my new home system!! Thanks Brian & ADT!
Lisa L. Rancho Cucamonga, CA
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Yelp Review
6/13/2017 "very honest and kind "
Brian and Guillermo were both very honest and kind to give us a very good deal compared to what ADT company offered. They thoroughly explained how everything works and answered every questions we had with informative answers. On top of that, they were super friendly and never tried to sell us more than what we want.
Installation was done today by Armando and we are very satisfied with the system and the service. Armando kindly explained
Everything step by step and walked through everything we need in order to get started.
And for these reasons I'm giving 5 stars.
Mikaela K. Buena Park, CA
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Yelp Review
6/10/2017 "very honest and kind "
Brian and Guillermo were informative and experienced professionals. I am very happy with their service and the fact that my home feels safer than ever.
Sonya W. Wrightwood, CA
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Yelp Review
6/6/2017 "Brian even came to dropped by that night to check if everything is working fine."
We started looking for a good dealer of ADT here at yelp coz we got tired of those dealers who were coming in our house pressuring us to get their services right away. Obviously they see that we weren't ready coz we just moved in that that day, busy and tired as hell and yet those dealers didn't respect that. All they cared about was the money or the deal. And I didn't like that attitude. Same thing when we called the numbers on those ADT flyers, even worse coz they were so rude and pressured us even more! So then, I found Brian on yelp and decided to give him a try for our ADT security system. Not knowing he is going to knock on our house to offer his services on that same day that we were going to call or walk into his office. What a weird coincidence!!! Brian was patient enough to answer all my husband's questions and he really knows his stuff! His guy came as scheduled and did a clean and smooth job! After a few days, we noticed that the back camera was not giving a good view at night. We called Brian, he sent Gil right away and was able to position the camera to its right angle. Brian even came to dropped by that night to check if everything is working fine. Thanks Brian for a very smooth transaction and for having professional installers. Another happy and satisfied customer here! I recommend Homestar Security for your ADT services!! Definitely a five star!!!
Yzelie D. Los Angeles, CA
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Yelp Review
5/16/2017 "Could not have asked for a better experience. "
Just moved into our new home and contacted Brian for a quote on a security system. Could not have asked for a better experience. Brian met with my wife went over our home and our needs then proposed the best options available. He was great. Very informative without being the least bit pushy. He knew the product and how it would best suit our needs. Brian followed thru to make sure the installation was done as scheduled. His installer was neat and clean. No mess. After the installation was complete, he took the time to review all the aspects of the system. He went over how they functioned and how to program them. A week or so later, Brian came by again to make sure we were happy with the install and answer any questions we had. His whole purpose was to make sure we were happy. We would gladly recommend Home Star security to anyone looking for a security system.
Bob F. Rancho Cucamonga, CA
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Yelp Review
4/22/2017 "expect to be very happy."
Brian and Guillermo did a great job on presentation and explained everything well, we ended up going with their services and expect to be very happy.
Robert C. Rancho Cucamonga, CA
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Yelp Review
4/17/2017 "informative and also attentive"
First I want to thank Brian and Guillermo for their patience in waiting for a good time to schedule.
They were informative and also attentive to my questions, as well as the questions my wife had. Highly recommend them for their professionalism and no pressure performance.
Truly, if it wasn't for their straight forward answers I would've remained skeptical about the service. The quality they promised is what I got.
(Not to mention they maintained relentless followups prior to scheduling and even after installation)
Thanks guys!
V. M. Santa Clarita, CA
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Yelp Review
4/17/2017 " I sleep better at night."
Thank you Brian and Guillermo for the amazing customer service. They assisted my husband and I in getting a system that meet our needs for an amazing price. I highly recommend them for your security system needs. Thank you again Brian and Guillermo for helping my husband and I sleep better at night.
Yvannya P. Fontana, CA
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Yelp Review
10/13/2016 "GREAT JOB !!!!"
GREAT JOB !!!!
We had a great experience with our alarm installation !!!!
Brandon, our technician, was courteous and very professional ... he did an excellent job with our installation ! The cameras were mounted with care and precision with detail to be sure they were also aesthetically pleasing! Once the installation was completed, Brandon went over the complete system with us to be sure all questions were addressed. We are very happy!
Kristin R. Rancho Cucamonga, CA
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Yelp Review
8/30/2016 "He explained it well to us esp to the kids {ages 8 and 6}"
I just started with the service 2 days ago. The people I dealt with are very helpful. I got a good deal. When it was installed, the person who installed it was so patient explaining to me and to my 2 little kids who will be staying with grandma all the time. He explained it well to us esp to the kids {ages 8 and 6} just in case there will be an emergency, what to do with the alarm since my mom panics all the time. Brandon made sure that we really understand how it works by asking me and my 8yr old son questions and let us demonstrate how the system works. My first concern that I told him is im afraid that he will put holes on my wall and the cables exposed. But he did great on that. My older sons didnt even noticed where the cable is. It was done perfect. Also he was so professional and very kind person. Overall service, I am satisfied. from the sales person Guillermo, Brian {who gave me a good deal} and Brandon.
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Yelp Review
11/11/2015 "able to answer all my question "
Taylor, Brock and Brian are great, they were able to answer all my question regarding the best in home security. Although I am an apartment dweller you can be sure I call them by name when I move to my new home! Thanks guys!!!!
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Yelp Review
7/20/2016 " I love it! "
We got our system set up a few months ago and I have to say I love it! My husband did all the foot work calling different adt dealers and Brian gave us the best deal! He gave my husband his cell number so anytime we had a question he was right there ready to answer it for us. Jim came to our house to install it and was very patient with us showing us how to use the key pad. Overall I had a good experience and would recommend.
Natasha P. Chino, CA
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Yelp Review
5/5/2016 "did a great job "
Brian and team at HomeStar did a great job with our system purchase and install. While ADT is always available, Brian offers a level of local support that's responsive and very thorough. Our main box developed some technical glitches and after a quick call to Brian, Brent was able to come out and swap out the box right away. The system has been working great ever since. We also bought some cameras with our system (indoor and outdoor), and had them setup for motion capture. One of the cameras aimed out our patio recently captured someone walking up and looking into our window. We were able to save the video and send it to our local Police. Living in a ground-level unit, it's given us a lot of reassurance having the system. HomeStar and Brian and team are so personable, friendly and available to help, we really feel taken care of and know that if there's any issue or if we have any questions, they're always happy to help out. I would highly recommend them.
- Nancy And David L., Seattle, WA
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Your Local Office:
Cities in inland Empire we serve...
Inland Empire
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Adelanto, CA |
Apple Valley, CA |
Barstow, CA |
Chino, CA
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Chino Hills, A |
Claremont, CA |
Colton, CA |
Corona, CA |
Eastvale, CA |
Fontana,CA |
Grand Terrace, CA |
Hesperia, CA |
Highland, CA |
Jurupa Valley, CA |
Loma Linda, CA |
Montclair, CA |
Ontario, CA |
Moreno Valley, CA |
Norco, Ca |
Ontario, CA |
Pomona, CA |
Rancho Cucamonga, CA
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Redlands, CA |
Rialto, CA |
Riverside, CA |
San Bernardino, CA |
Upland, CA |
Victorville, CA |
Yucaipa, CA |
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