Frequently Asked Questions about Home Secturity Systems

Investing in your family's security is an important decision and can creates a lot of questions. We have divided up our frequently asked questions into 6 types of questions, neatly organized so you can find your answer quickly. If you still have questions or would like to talk to a live human, call us anytime between 8am and 8pm for immediate assistance at 1-800-310-9490.

 

I am curious about home security systems 

• If you are just starting to look at security systems this section will answer questions like "What is alarm monitoring and how does it work?" and "Can I get an alarm system for my condo?" Click here for general information about alarm systems. 

 

I want to narrow down my choicesI and learn about features and get an idea of what security systems can offer me

• You've decided it is time to invest in home security but need more information about what options are available to you. Click here. 

 

I am getting an alarm soon 

• Help me compare companies and costs so that I get the right alarm for me and my family.  Click here for questions like: How much does ADT Cost? 

 

Billing and/or customer service questions

• My alarm is installed, I have Billing and/or Customer Service type questions. Find questions like: How does billing work with your company? How do I change my billing information? Click here for more information.

 

Troubleshooting Equipment

• My alarm is installed, I need help with my equipment. Questions like: My cameras shows off-line, what should I do? Click Here for troubleshooting answers.

 

How-to use my home security system

• If you look at your system and need to know how-to... click here.

 

Videos! Answer my question with a video

• This page answers questions by pointing to a video answer. Click here to view.

 

Please feel free to call us in regard to any questions you have about getting a security system installed here in California.

Call today: 1-800-310-9490