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GRANT FECHER - SOUTHERN CALIFORNIA LOCAL SECURITY REPRESENTATIVE

Grant Fecher Local ADT Simi Valley Security Consultant GRANT FECHER IS YOUR LOCAL SOUTHERN CALIFORNIA SECURITY CONSULTANT

Grant grew up in sunny San Diego, California and current resides in Northridge. Before beginning his career in the security industry Grant worked in retail management where he honed his exceptional customer service skills. Grant transitioned into the home security industry because he wanted to pursue a career path that would allow him to make a difference in the safety of families in his community. Grant will help you design an ADT Home Alarm Monitored System that fits your needs and budget. We will help ensure your home, family and business is safe by offering expert advice from one of our experienced Security Consultants.

Whether you have had a recent burglary in your neighborhood, just moved into a new home, or moved your business to a new location. Your ADT Southern California consultant, Grant Fecher, will go the extra mile to discuss safety tips along with our superior products and service to make sure you and your family feel protected. 

You can receive a FREE home security consultation over the phone with Grant.

CALL TODAY at 1-800-310-9490  

 

  SCHEDULE YOUR FREE HOME SECURITY REVIEW 

 

Grant Recommends These Local Restaurants:

  • San Carlo's Deli, 10178 Mason Ave, Chatsworth, CA 91311 (818) 727-0890, "By far have the best bread I have tasted outside of New York."
  • Honshu Sushi, 10166 Mason Ave, Chatsworth, CA 91311 (818) 709-5693, "Just really good sushi for the area."
  • Los Toros Mexican Restaurant, 21743 Devonshire St Chatsworth, CA 91311  (818) 882-3080"By far the best salsa I've had outside of San Diego!"

Installation Packages for Southern California

For Southern California homeowners, we offer a wide array of ADT monitored security systems to choose from. An ADT wireless security system uses your existing home phone line to send the signal to the ADT central station. If you decided not to have a standard home phone service in Southern California  home then you would need an ADT cellular security system. 

Our newest ADT Command system offers you the ability to interact with your mobile device to ARM/DISARM with secure web access as well as receive text and email notifications of alarm and device events.  

To get your best deal in Southern California and save money on all ADT security equipment packages, get ADT coupons.

 

GRANT'S 5 ST

AR YELP REVIEWS

 

press 5star yelp

 

 

Photo of Toni F.
Toni F.
Santa Clarita, CA
 
7/6/2023

describe the imageAfter continuous issues with Vivint I decided to call ADT. I spoke with Grant and expressed my frustration with Vivint he immediately scheduled a same day appointment. I was pleasantly surprised by his knowledge, exceptional service, great pricing. I'm thrilled to have my new equipment installed in a few days.

lizzy w.
Los Angeles, CA
6/27/2023

describe the imageGrant was super knowledgable, professional, warm and really understood our security needs. He offered us a fantastic deal on our system, and was able to get it installed almost immediately after our initial meeting. He was a total pleasure to work with and we really felt taken care of. Highly recommend!!

Eddie L.
Mid City, Los Angeles, CA
6/1/2023

describe the imageI am very happy we spoke with Grant. Our home is now set up with ADT alarm and Google Cameras. I got a quote from VIVINT and it was just WAYYYY too expensive. Longer contracts and equipment is outrageous even if financing. Grant and his team came in got straight to the point and literally worked for our business and answered all questions and concerns, very knowledgeable. We had Ring at our old house but it's a self service (at least right now) and with ADT you get the monitoring and warranty for the cameras. Great customer service, quick quote, straight forward pricing and very quick turnaround time for the install. We definitely recommend!

Aviv V.
Winnetka, San Fernando Valley, CA
5/22/2023

describe the imageWhere to start, Grant was an excellent representative for ADT. He worked with us every step of the way to get our old system that was installed up and running in the house we just bought. He included several security features for doors and windows that didn't have them prior and updated our system to make it work wonderfully. Matt who came out to install everything including our new nest thermostat was also great. He was super nice and efficient and an excellent choice for Grant to send to us new customers. Overall I would rate my experience with ADT a 10 out of 10. Thanks to Grant and Matt me and my wife can feel safe in our brand new home. I would recommend ADT to everyone and especially when you call ask for Grant. And you won't be disappointed.

Photo of Justin S.
Justin S.
Encino, CA
5/17/2023

describe the imageGrant warmly greeted me and within a short amount of time we were able to assess the existing system and what areas needed to be upgraded and expanded. Grant was transparent and gave a compelling offer if I confirmed during the visit. I agreed and we were off to scheduling the install.

A day later Ron came by and he was a real one. Top shelf customer service and knowledge about the system and products. It was a pleasure getting to know Ron and feel confident in his work along with knowing Grant is a resource for any questions or concerns.

Thanks guys!

Jessica H.
Los Angeles, CA
3/1/2023
describe the imageI recently got an alarm installation through ADT.. I am really appreciative of how well this installation went Grant was the representative and Matt was the technician and they both worked diligently to ensure my needs where met! I got a key less entry door lock and google cameras where also installed. Amazing! Thank You
Diane C.
Camarillo, CA
2/7/2023

describe the imageI purchased a new home and found this office on Yelp. Grant came out and looked at the house and offered a great deal and got next installment with Google cameras and ADT smart thermostat. If you're going with ADT this is the office to call, they make you feel right at home.

 
Daisy B.Burbank, CA 
1/19/2023
 describe the image

I recently close escrow end of December and had a lot on my to-do list. Setting up ADT was one of those items on my list. Grant was proactive and reached out to discuss my home security system options within a week of us closing escrow. Talk about perfect timing. He was very professional and knowledgeable on the different products and services ADT offers. The next day the technician Matt came over to install the system and program it. He was very helpful and knowledgeable as well answered all my questions on how to arm and disarm the system. I even had him move a previous sensor from one room to another because it was obstructed with a book shelf. He replaced all the batteries and gave me a direct number to him should anything come up. Both Grant and Matt we're amazing. Great duo. Highly recommend them to anyone inquiring about a home security system.

Photo of sondra s.
sondra s.
Reseda, CA
3/12/2023

describe the imageI have used this ADT dealer a couple times and they have been amazing! Grant is so helpful in helping me decide what my house needs! So great the same staff remains here year after year to help their clients!

Chel T.
Los Angeles, CA
 5/17/2023
describe the imageSigned up with this ADT Authorized Dealer after a not so good experience with Corporate ADT. Grant patiently addressed my questions and concerns.  I chose to trust him and am not disappointed.  Ron came over asap to activate my security system. He was very professional, thoroughly checked every sensor, and did a terrific job of installing the doorbell and Google camera. I'm glad we went with California Security Pro! Make sure you call this particular ADT dealer.  Thank you Grant and Ron!
Camille T.
Thousand Oaks, CA
12/29/2022
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Grant was my sales rep and he was amazing, thorough and professional. I purchased an alarm system this year and not only got security for my new home, but a great educator on security systems in general. Grant was extremely informative and through out the entire process/install. If you are interested in purchasing a security system for your home, please request Grant! You will not be disappointed. Team Grant for your ADT/home security system!

Photo of Afnan E.
Afnan E.
Canoga Park, Los Angeles, CA
12/29/2022

describe the imageI just moved into my new house in October, and they were able to come and install an alarm system in the first week. It was great service at a great rate. Will definitely recommend. Kuddos to Grant.

 describe the image Yelp Review
10/10/2018 " You made the entire service/equipment purchase experience pleasant."
 
Dear grant
I just want to express my deepest gratitude to you. You made the entire service/equipment purchase experience pleasant. I appreciate how knowledgeable you were with all the packages and products available through ADT, in addition to how patient and understanding you were throughout out all of our questions, regarding equipment and services. 

To future customers: I highly recommend ADT for your home security needs. Their high quality service is incomparable and you can rest easy knowing that you are receiving highly reliable family/home protection services  from honest, experienced, and caring professionals.
  • Jose C., Camp Pendleton North, CA    Jose C.  You made the entire service/equipment purchase experience pleasant.

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10/5/2018 " I couldn't be more satisfied."
 
Ron just finished setting up service at 2 of my business addresses and I couldn't be more satisfied. He's super thorough and answered all of my nagging annoying questions with ease. Ron and I spoke about a couple of specific settings I wanted which he set up and of course the next day I wanted a minor one changed. Gave Ron a call at the butt crack of dawn and he walked me through on how to change settings to fit my needs. Thank you Ron!!
  • christine e., Glendale, CA   (Sold by Grant)christine e. -  I couldn't be more satisfied.

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9/17/2018 "amazing job."
 
Grant did an amazing job explaining ADT contract in detail. Overall , a excellent experience.
  • Sandeep B., Simi Valley, CA

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9/12/2018 "hassle-free and affordable"
 
Grant was an absolute pleasure to work with! We've been wanting to invest in a security system for a long time - we would have done it much sooner if we had known how hassle-free and affordable it would be. Grant gave us an excellent deal on equipment costs. He was clear and straightforward in explaining the various options to us. We never felt the pressure of a "hard sell" - he seemed to understand our needs and was patient as we took the time to make the best decision for our family.
  • Jennifer H., Thousand Oaks, CA

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 describe the image Yelp Review
8/4/2018 "Attentive and efficient"
 
Grant was attentive and efficient. He was knowledgeable on security needs and equipment. Thanks Grant!
 
  • Behrooz T. Beverly Hills, CA

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7/14/2018 "Very professional"
 
Grant from ADT was very professional and provided me with all the information I needed to make a good decision.
 
  • Philippa G. Encino, Los Angeles, CA

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7/13/2018  "Provides amazing service"
 
I'm very impressed with the service Grant and ADT continues to provide me! After installing my alarm system and my streaming cameras my house always feels! I even asked Grant for help after the install and he got right back to me! He even provides a $200 thank you for every person I refer to him! He provides amazing service and so does ADT! I highly recommend Grant!
 
  • sondra s. Reseda, CA (New homeowner in Thousand Oaks, CA)

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7/6/2018 "Couldn't have asked for a better installation and service" 
 
I recently had an alarm system installed by Grant Fecher and I couldn't have asked for a better installation and service. Grant was on time for his appointment and explained all of our options. He even explained the benefits of DVR cameras an a smart door lock that we are so excited about! I highly recommend this system and the ADT Pulse app!
 
  • Kathleen M. Woodland Hills, Los Angeles, CA
 
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10/14/2017 "He has great customer service" 
 
We just purchased our new home and Grant had perfect timing and presented us with an offer to take a look at our existing system. He was responsive and followed up with us after we had moved in. He has great customer service and answered all of our questions in detail. That is greatly appreciated especially as new homeowners who are learning all of these systems. Highly recommend ADT for any security needs and especially Grant as your service representative.
 
  • Alysha R. Simi Valley, CA
 
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10/4/2017 "Made themselves available for follow up questions" 
 
Grant and his installation team were great. They made the application process easy and straightforward, were on-time and knowledgeable, and made themselves available for follow up questions. Satisfied customer!
 
  • Mark O. San Francisco, CA (New homeowner in Los Angeles, CA)    
 
 
Mark O.
 
 
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7/15/2017 " I'm excited to have my home secured and safe for my family and dogs"

As a first time homeowner, having home security is a must and home insurance gives you a discount for having an alarm system installed. My agent Mathy Fisher Century 21 referred me to this company. I had called them prior to closing to get some info and they were very informative and were ready to help me once we have closed. After close date, they reached out to and we scheduled an evaluation. They educated me on where I can fine sensors and what plan fits my needs. They also have an home automation plan which is interesting and I may consider it in the future. For now I went with the Pulse plan. I'm excited to have my home secured and safe for my family and dogs. Grant Fecher thank you for a fast, easy transaction, and also answering any questions I have. I highly recommend them!

  • Jamison L. Beverly Hills, Los Angeles, CA  

Jamison L.

 

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6/4/2017 "I really liked my sales man"

The ADT sales man Grant Fecher was really nice and professional. I don't know much about the service yet but I really liked my sales man.

  • Saloumeh Y. Los Angeles, CA


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5/3/2017 "Totally recommended!"

Grant Fecher approach us the very first day we moved and he offered us a great security alarm system at a very competitive price. His professionalism and caring made us make the move and hire the service, totally recommended!

  • Joe C. Los Angeles, CA

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5/3/2017 "These guys have been great"

From getting a quote to adding a few additional things long after the install these guys have been great.  The service was the best part. They came out to my place repeatedly to add things and make sure it was all working correctly. Sam S. was an awesome technician and I was very happy with the service, in addition to Grant who provided the initial quote.

  • Neda R. Agoura Hills, CA 

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2/27/2017 "Can't thank them enough"

Grant and Daniel were very helpful and did an amazing job setting everything up for me in my new home. I can't thank them enough for being so kind, attentive, and courteous!!! They always answered any questions I had and make the whole process a breeze!

  • Farnoush H. Los Angeles, CA

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2/25/2017 "Price including installation was much better than other companies"

Grant came in and showed us all our options and how we could afford a wireless system...he was knowledgeable, patient with all our questions and helpful with solutions. He didn't oversell us but worked within our budget. He also showed up the day of installation to make sure everything was flowing according to plan. George was the installer and also efficient, helpful and knowledgeable!! Part of our decision was that there price including installation was much better than other companies we met with. I have recommended this specific team to my neighbors. We are very happy.

  • Dey Y. Central LA, Los Angeles, CA

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2/18/2017 "He was on time, professional and extremely helpful"
 
Grant Fecher was our field manager for setting up our ADT home security system.  He was on time, professional and extremely helpful.  The day of installation he even called to make sure everything was going smoothly and all my questions had been answered.
 
  • Kate R. Los Angeles, CA

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1/6/2017 "We upgraded the system with a few bells & whistles"

Grant stopped by my place shortly after I purchased it and let me know my options. The previous owner had installed & left a system, so it was pretty straight forward. We upgraded the system with a few bells & whistles. Our install guy, Ron, was great as well. 

  • Tony B. Studio City, CA  

WE upgraded the system with a few bells and whistles

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10/22/2016 "I've never spent this kind of money and felt so good about it"
 
Grant and California Security pros were amazing.  They made an appointment for 3 PM and showed up at exactly 3 PM. Grant walked me through all the details of the system including options that he thought would benefit my situation best. I found their pricing to be reasonable and the monthly service to be reasonable without making me feel like it was too cheap to be good and too expensive for what it was. I've never spent this kind of money and felt so good about it after I was done. I highly recommend this company.  
 
  • Bruce S. Coalinga, CA (New homeowner in Playa Del Rey, CA)  

"I've never spent this kind of money and felt so good about it"

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10/321/2016 "Simply the best"
 
You can't get any better than Grant!   He is simply the best!  The entire transaction was seamless.  Also the installation took less time than I thought and the installer was really nice.  I highly recommend Grant and ADT. 
 
  • Kimberly H. Chatsworth, CA
 
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10/15/2016 "Great experience!"

I had a great experience with ADT. Grant Fecher the sales manager was great and Ron the installer was great! Would recommend.

  • Karen N. Los Angeles, CA

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10/15/2016 "I will be recommending ADT"

I can't say enough good things about ADT products and customer service. Grant was knowledgeable about all options available to me and I could tell he genuinely cared about my family's safety. Daniel showed up for the install on time and made me feel comfortable having this amazing system in my home. I will be recommending ADT and their services to all of my neighbors looking for a security system. Thank you for great service!!

  • Katie R. Bakersfield, CA

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10/13/2016 "I have a safe home and couldn't be more pleased. Thank you ADT"
 
I had a great experience with adt. I was impressed with the professionalism of both Grant - our sales manager and Ron who came and installed. They were knowledgeable, polite, and punctual. All my questions and concerns were addressed and now I have a safe home and couldn't be more pleased. Thank you ADT. 
 
  • sondra s. Reseda, CA
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9/16/2016 "Grant was great!"

Grant was great when he advised my mother on the security system she was considering. I told her I would post her appreciative comment.

  • T M. Los Angeles, CA

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8/18/2016 "5 stars"

Grant Fecher!! 5 starts from product knowledge to honest and very straight forward.  Every question was answered every problem was resolved. Thank you !!! I appreciate you 5 Stars!

  • Emerson L. Calabasas, CA (New homeowner in West Hills, CA)

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5/11/2016 "Professional and detailed...Would highly recommend"

Grant was our sales associate, did a great job explaining all of our options. Was very professional and detailed about answering the many questions we had.  Would highly recommend.

  • Lin R., Orange, CA

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4/20/16 "Desire to help protect clients"

Grant is the most compassionate and concerned security professional. His desire to help protect clients, his knowledge of not just his product- but the real risks out there, make him a treasure and a true resource. I have every confidence referring my friends, family and clients to him. And bonus, ADT has a very strong reputation too!!

  • Connie H. Camarillo, CA

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4/14/16 "Best deal!"

Grant Fecher was amazing. Got us the best deal we could have asked for. We called every other company and sales rep and no body could beat his price or service. He met with me at 8pm to sign paperwork to work around my schedule which was extremely helpful and nice. Their referral program is also unbelievable and grant was able to help a couple of my family members out with amazing systems as well. Thanks for all your help!

  • Daniel M. West Hills, CA

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4/13/16 "Best!"

I needed an alarm in my house last week and I called Grant Fletcher. He is the best! He came out to my house and helped me to figure out what kind of system would be best for my particular situation. He is so personable and knowledgeable about the alarm systems! I now feel as safe as anyone can possibly be! Nancy

  • Nancy C. Simi Valley, CA

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4/1/16 "Great job!"

I had a really excellent service.  Grant Fecher did really great job.  He explained everything before installation and he answers all my questions. Great customer service. Thank you Grant.

  • Gina E. Granada Hills, CA

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3/30/16 "Comprehensive evaluation, best customer service."

My wife and I recently moved to Ventura.  Our new home did not have a security system so we had a couple of companies come out to bid.  Grant Fecher represented ADT.  Grant was very patient to answer our questions and provided a professional and comprehensive evaluation of the security system he recommended.  There was never any pressure and Grant was always responsive and available for follow up.  We went forward with ADT and Ron came out and installed our system.  Installation was seamless and Grant followed up to make sure our needs were met and that we were satisfied.  We are happy to provide our enthusiastic recommendation California Security Pro (ADT) and Grant Fecher.  They provided us with a security system that is user friendly and the best customer service that we have encountered in some time.

  • Mark G. Ventura, CA

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3/26/16 "Best deal!"

Grant & lisa are the best..we got the best deal! done deal in few minutes from the time they walked in. I do recommend them.

  • Lillet E. Burbank, CA

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2/23/16 "Very professional and helpful!"

Grant Fecher was very professional and helpful! Glad we chose ADT because they have an outdoor camera that will be linked to my iPhone!!

  • Kelly D. Glendale, CA

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1/27/16 "Amazing experience!"

My husband and I recently bought a home and decided to purchase an alarm system. We were referred to ADT by family friends. We had the pleasure of working with Grant who outlined all of our security options and guided us in our selection of the security package that would best suit our needs. Grant was very friendly, professional, and thorough. It is clear that Grant takes pride in what he does and strongly stands behind the product he represents. Thanks Grant for your service and for the amazing experience!

  • Tiffany K. Simi Valley, CA

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1/26/16 "I'm so happy"

I should say off the bat I wasn't sure at first about switching over to ADT as I had used the same smaller security company for over 15 years. I'm so happy I did now though! I love my ADT pulse app and the front door camera I got is sooo great too! I need to thank Grant Fecher for helping me go through all the options with me (when I called and scheduled the appointment I was really hoping whoever came would be knowledgeable and he truly was) he even introduced me to the ADT smart thermostat which is my new favorite thing in the world! I've had it for about a month now and it already knows what time I like my heater turned on at night...is this real life?! Anyway thank you Grant and thank you to my installer as well for my new set up!

  • Ann T. Los Angeles, CA

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1/16/16 "Efficient service provided by California Security Pro"

We were very happy with the efficient service provided by California Security Pro. We made a consultation appointment with Grant Fecher, and he was very prompt and helpful. He provided us with a lot of information, and we were able to decide what was good for us.

  • Supritha S. San Diego, CA (New Homeowner in Rancho Cucamonga, CA)

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1/14/16 "Highly Recommended"

Very pleased with the service! Grant helped us out, he was really nice and came on time. Highly recommended.

  • Talin G. Burbank, CA

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12/18/15 "Awesome!"

Grant was awesome. Knowledgeable and professional. Would be requesting him for our next business location.

  • Han N. Westminster, CA (New Homeowner in La Habra, CA)

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12/3/15 "Wireless alarm equipment"

After considering different security systems and quotes we decided to get our alarm installation with ADT. There were several factors that went into the decision such as their wireless alarm equipment, ADT Pulse App, and we even upgraded one of our old smoke detectors with the ADT monitored photoelectric smoke detector! It is awesome! Grant Fecher helped us through the whole process and if you ever need someone to help you sift through all your options I highly suggest Grant! He was very patient with us as we are older and don't know much about these things! California Security Pro sent us a great installer, Daniel, who finished our alarm installation in a timely matter and showed us how to use it! Thanks Grant and Daniel!

  • Pam P. Moorpark, CA
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11/30/15 "Respectful and conscientious"

Recently moved and added a new alarm system. Grant Fecher was our rep and had a great attitude. One thing I appreciated is that when he rang the doorbell or knocked on the door, he stood about 10 feet back from the door as I opened it. It showed a  respectful and conscientious demeanor. There was no pressure to buy and felt all details were explained while receiving the quote. Install was scheduled and installer showed up within his installation window. We had one operational question after the system was installed. I texted Grant and he responded very quickly even during the Thanksgiving holiday week.

  • Steve M. Simi Valley, CA

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11/13/15 "Professional hands, they also monitor smoke/heat detectors too!"

Just met with Grant Fecher for our installation consult. Wow! What a knowledgeable representative!!! Having had trouble with other agencies following through, we were skeptical but as soon as Grant arrived, we knew we were in professional hands! We signed on for all our security needs are looking forward to using Cal Sec Pro to install everything. Pretty cool they also monitor smoke/heat detectors too! Michele

  • R. J. Camarillo, CA

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10/14/15 "Exactly what I needed!"

Great service and very professional!! Walked me though my invite house and gave me many pointers exactly what I needed!! Thanks ADT!!

  • Razmik A. Granada Hills, CA

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10/1/15 "Good price deal and protection package"

I got window sensors and security cams. Grant, the representative, was very friendly and helpful. The company gave me a good price deal and protection package. I'm happy with the the service.

  • Josh B. Lincolnshire, IL (New Homeowner Los Angeles, CA)

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9/30/15 "Matched the price, very happy"

Our sales rep was Grant Fecher and he arrived on time and was very professional he gave us our quote and we got a mailer the next day and he matched the price. We are very happy with the service and the installer Chris was awesome as well. I would definitely recommend them to family and friends.

  • Theresa T. Simi Valley, CA

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9/25/15 "Someone who knows the product"

After exploring other options for awhile, I chose to go with ADT for one reason only.  Grant. As a sales rep, you look for someone who knows the product, and can answer any question you throw at him without hesitation.  Grant fits that bill perfectly.  He walked me through all of the options, spent the time to plan out my system, and even worked something out when I had specific requests for my installation.I will definitely update this review once I have everything installed and working.  But for now things are looking very promising.

  • Eric S. Los Angeles, CA (New Homeowner in Winnetka, CA)

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9/14/15 "Very happy!"

We just had an ADT security system installed at our home and so far we are very happy with it! Grant was our very friendly and helpful sales rep and Chris was our equally as friendly and super speedy tech. All of the equipment looks great and the system is easy to use. Very pleased so far!

  • Ant L. Los Angeles, CA

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7/23/15 "Informative and helpful"

Grant was very informative and helpful with our security system. Would recommend him to anyone!

  • Jennifer C. Los Angeles, CA (New Home Owner in Pinon Hills, CA)

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7/22/15 "Great service!"

Can definitely recommend without reservation! Great service, great installation, from sales to installation to support!

  • D M. Los Angeles, CA

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7/19/15 "The price was great"

Grant came today to give us a quote for a new security system on his day off and gave us great service! He went through all the options with us, including the adt pulse app and adt pulse cameras, and helped us walk around to find the best place to put every piece of equipment! The price was great and we will be setting up our new system shortly! Thank you ADT and Grant Fecher!

  • Will Z S. North Hollywood, Los Angeles, CA
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7/1/15 "This company and its employees are top notch!"

Great experience! This company and its employees are top notch! Grant was my representative - not only was he completely knowledgeable about the products and professional but he has followed up with me multiple times since I had my alarm system, outdoor camera, and ADT thermostat installed. These days when you buy a service from someone you never hear from them again, they disappear and never answer your call because they've made their money. Grant wasn't like that, HE called ME to make sure I was satisfied months after my Installation! Like seriously who does that! The install also came out beautifully and I've never had an issue. This company cares about their customer service. Thank you California Security Pro and Grant Fecher!

  • Mike L. Simi Valley, CA

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6/19/15 "Excellent customer service"

Called California Security Pro to protect my Farmers Insurance Agency. Grant F was our Rep and Daniel Z. was our installer, both were punctual and professional. After the installation we realized that the door ringer was not loud enough to hear in our back offices. Daniel called Grant and figured out a solution to the issue. Excellent customer service, Thanks again guys.

  • Dario F. Ventura, CA

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5/18/15 "First class operation"

SO FAR SO GOOD!  These guys are really top-notch.  Grant, my sales rep, was outstanding.  Super friendly and helpful. Answered all my questions.  Provided reasonable and accurate information and advice about my needs.  Made it really painless and enjoyable.  We all know how these thing can go south with the wrong sales guy. Grant was terrific! Ron did my install a few days later.  Also, first class and professional.  Super helpful with identifying the most effective placement of my alarms and spent all the time he and I needed to be confident I was happy with what I had paid for. First class operation.  Make sure you call them directly in Woodland Hills not some other ADT office.  They will take care of you.   MW

  • Michael W. Topanga, CA

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4/30/15 "Wonderful experience!"

Courteous and professional! ADT is definitely the way to go! A lot more affordable than I ever imagined! Grant Fecher met with us and was very professional! He went through all of the options ADT offers. The best part- he was not pushy like "typical" salespeople. He was a pleasure to work with and I recommend him for my family and friends. 48 hours later, Ron Loetz installed our system. He was professional and respectful.   While installing the system, some of the drywall must have piled on the floor. With my dustpan in hand, he asked where the trash was. He swept up the dust! I was very pleased how he respected my home. (If you ever had a messy contractor in your home, you may understand how much I appreciated Ron taking it upon himself to clean up.) Wonderful experience! Thank you Grant & Ron!!!

  • LiaandJacob S. Simi Valley, CA

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4/29/15 "Saved a lot of money"

Our sales rep. was Grant and he was great at getting us a better deal than what we already had.  We saved a lot of money. Daniel installed our system. He arrived promptly and completed the job in no time. Everything was done in an hour. They were both great to deal with.

  • Melba H. Chatsworth, Los Angeles, CA

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4/24/15 "Very professional and accommodating"

Grant Fecher and Chris Collins helped set up our new ADT system and worked tirelessly to install everything exactly how we wanted it. They were very thorough, extremely knowledgeable and offered guidance where we needed it. They are very professional and accommodating and I would recommend ADT to anyone who wants to feel taken care of and safe in their homes all the time!!  They even continued to check in with us well after our installation was done....We are very grateful!

  • Jennifer K. Santa Monica, CA (New Homeowner in Sherman Oaks, CA)

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3/26/15 "BEST PRICES!"

Grant Fecher was our representative. He met us for the first initial rundown and pricing of our property. Knowing that we were exploring all our options, and that we were hesitant to buy into anything yet, he helped show us just how easily he and his company would work with us. Grant gave us the BEST prices possible for what we were looking for and assured us that he would be there from the moment we signed the paperwork, to the day of the installation. He and his company have been very helpful and I'm glad we ended up choosing them as our alarm system provider!

  • Roger O. Costa Mesa, CA (New Business owner in Agoura Hills, CA)

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3/17/15 "Exactly what we wanted to suit our needs"

Grant came out today and helped us pick out our new security system! He was very knowledgeable, answered all of our questions, and wasn't pushy like other salespeople we've met in the past. He helped us pick out exactly what we wanted to suit our needs. Grant just left our house and we are having the security system installed today at 1pm! We are very pleased with the level of service and can't wait to start using our new system! Thanks California Security Pro and ADT!! Julie and Ryan Watkins

  • Julie W. Granada Hills, Los Angeles, CA

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3/2/15 "I mentioning more about the customer care than the security system, but for me, this often is more important"

Grant (Area Representative) & Daniel (Technician) were excellent! I was leery about purchasing a security system for our home but after speaking with Grant, I knew my family chose the correct service. Grant was honest, concise, and didn't try to "sell" me anything. (Which occurred with the two other companies I contacted)Daniel was friendly, efficient & thorough with each feature that was included in our package. Both, Grant & Daniel, provided their contact info and emphasized calling with any problems/concerns. I know I mentioning more about the customer care than the security system, but for me, this often is more important. Meaning, if something isn't working, I have a bill inquiry, etc, I want to contact someone immediately. And thus far, this has been done. ADT has exceeded my expectations. We have 2 cameras, the smoke alarm & lamp module. (the extra camera--depending on your home-- is definitely worth it) Good luck!

  • J R Ventura, CA

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2/14/15 "Sensitive to the needs of our home!"

Excellent, personal service, Grant was extremely professional and very sensitive to the needs of our home! Glad I went with them, I feel SO much safer!

  • Michelle M. Pasadena, CA

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2/1/15 "Great Service!"

Great service! Grant was very professional. Helped me out a lot and made this experience with ADT very pleasant. I am glad that I chose ADT. Grant was on time and I couldn't be happier with his personality and the way he worked with me.

  • Mark H. Northridge, Los Angeles, CA (Business owner in Van Nuys, CA)

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1/30/15 "Rarely give reviews on yelp but I would highly recommend this company! "

I heard and read so many negative things about alarm companies and alarm systems. And ADT was no different.  After calling several alarm companies, the only company that answered the phone was California Security Pro.  And when I called back to make an appt (not expecting a person to answer at 8:30pm at night) someone actually answered the phone!  I am also impressed with Grant Fecher.  He was friendly, professional, efficient and made the process so easy.  I rarely give reviews on yelp but I would highly recommend this company! Cost is very reasonable and the service is great!

  • Brian D. Westchester/LAX, Los Angeles, CA (New Homeowner in Orange, CA)

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1/28/15 "Sleeping better at night with my new security system"

Tunde and grant were incredibly professional and patient with our household chaos. If they come knocking on your door, answer! I am sleeping better at night with my new security system.

  • Jeanne M. Glendale, CA (New Homeowner in North Hollywood, CA)

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12/31/14 "Whole team was super"

Grant was so great and the whole team was super helpful. We read the Yelp reviews of this company and we were not let down -- it was a truly exceptional experience.

  • Janeen C. Los Angeles, CA

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12/11/14 "App feature is great, very pleased"

Grant and Daniel did a great job on the package and install.  Very pleased with how it turned out.  The App feature is great too.

  • Andrew W. Los Angeles, CA

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12/8/14 "Very professional, extremely pleased with the ADT-Pulse app"

To be frank, we were super leery about utilizing an ADT security system after reviewing many internet comments. We had a utilized a fantastic hard-wired system from a great boutique security company in our previous home, but the installation was easily over $1k  higher than the ADT system than the California Security Pro recommended. Financial considerations prevailed. Grant Fecher was the very professional sales representative that arrived for his appointment on time and offered us good solid advice without the "hard-sell."  He reviewed the many technical options and pricing tiers clearly and precisely. Our technician Daniel Zartner was also extremely professional, efficient, and friendly. The installation went smoothly without a hitch, and the system integrated with the home without any glaring design obtrusions/obstructions. The California Security Pro team followed through several times after the installation to make sure we were happy. Lastly, we are extremely pleased with the ADT-Pulse app. You get to design your home layout and monitor every access point via your mobile device.  Highly recommended.

  • Todd W. Los Angeles, CA (New Homeowner in Altadena, CA)

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11/21/14 "Good deal!"

Grant Fecher and Gideon Keren are Great. Gave us a good deal now just waiting for my ADT system to be installed.  Thank you.  Dabby & Vladi

  • Dabby A Los Angeles, CA

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11/17/14 "Great deal!"

I'm a brand new homeowner and GRANT patiently answered all my questions, accommodated my requests, and gave my family a great deal --- new camera....newer system....free installation!!! I feel better now that I will have a security system at my house!!! Thank you so much.

  • Paulette D. Lake Balboa, Los Angeles, CA (New Homeowner in Simi Valley, CA) 

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10/26/14 "Super happy, best service & price"

Just had a great meeting with Grant Fecher from ADT.  My partner and I are shopping around for a new security system for our home in Claremont, Ca and was really amazed with ADT's pricing and new features.  I had ADT years ago and remember them as being good but I still wanted to "shop around" for the best price so we called 4 different companies.  ADT was the only one that showed up on time and wasn't trying to push me into buying extra gadgets or features I didn't want. In fact, I keep trying to add on different features to my ADT package and Grant showed me how I could do the same thing be in a cheaper way.  I also really appreciated that Grant didn't cut down his competition, unlike the other companies I spoke with.  In the end I decided to go with ADT because they had the best service, price and I got the most features for my budget. So far I've been super happy.

  • James H. Redlands, CA (New Homeowner in Claremont, CA)

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10/15/14 "Very helpful"

Grant Fecher was very helpful in helping us pick out the right plan for our new home.

  • Ashley M. Rancho Cucamonga, CA (New Homeowner in Fontana, CA)

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9/24/14 "Excellent experience, if I can rate them higher, I would" 

This was an AWESOME experience dealing with GRANT. He kept in touch with me for about 3 months texting him my status.. he was patient and understanding. Also a professional.. Grant made this a great experience.. provided options, pricing, extended the time and is always available... they installed everything within 24hrs.. Daniel the tech who installed everything was also an absolute professional and knew about all the features.. if I can rate them higher, I would.. Thanks to Grant, his manager and Daniel, I had an excellent experience.

  • Art K. Los Angeles, CA

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9/17/14 "Great deal and was very professional"

Grant is great. Caught me off guard and I still bought from him! Gave me a great deal and was very professional. I would recommend him and his company to anyone.

  • T A. Granada Hills, CA

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9/5/14 "The most professional service."

The most professional service I have ever received. Grant Fecher was very knowledgeable and contrite. He was sure to answer all my questions and patient with me while I made my decisions.

  • Mic A. Camarillo, CA

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9/3/14 "They are no pressure and honest and up front"

This company is great!  They will come to your home to give you a free consultation.  They are no pressure and honest and up front. Grant Fecher was wonderful and a great rep!

  • Autumn R. Los Angeles, CA

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8/13/14 "Nice and Professional"

Hello, I just had installed my alarm system at the house. The people were so nice and professional and done such a clean job without messing the inside of our house that we just remodeled. Thank you Ron for the installation and Grant Fecher for the sales! - Peter

  • Peter U. Los Angeles, CA

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8/12/14 "These guys are legit!" 

I never realized something so essential as home security could be so easy to set up and use! Grant Fecher was great to us! He helped us protect our home with all the right equipment and thoroughly explained everything to us. Ron installed it all in a timely matter and we were good to go. The system is easy to use and I no longer have to worry about something happening in my new home. These guys are legit!

  • Michelle S Simi Valley, CA

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5/31/14 "Nothing but great things to say" 

Nothing but great things to say about my experience getting my adt security system with them. Grant came to our house and took his time explaining all the options we could go with...more importantly though he helped us choose option was best for us. Ron was our installer and was also completely helpful.

  • R G. Los Angeles, CA (New Homeowner in Winnetka, CA)

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5/22/14 "I would highly recommend this company"

We just had our ADT security system installed about a week ago and everything works great. Our sales representative was Grant who explained the different packages they have to offer. We informed him what kind of security system we were interested in and he was able to suggests different types of systems and what was included with the system. The cost of the system we decided on was a reasonable price and he was very professional. Later that week, Daniel came by to install the system.  Another polite and professional person who took his time to answer any questions, correctly install the system, make sure the system was working properly, and taught us how to use the system before he left.  He was able to use the existing system that was not active and made sure all the sensors and motion detectors were working before installing the new system.  We mentioned that one motion detector was giving us problems and he changed it with no additional costs.  The system works great and now feel comfortable that our home is protected whether we are there or not. Since the install, customer service for both Grant and Daniel have been great.  We've called them a couple times with follow up questions and they both were available to answer them.  We are glad to know that they are only a phone call away if we need them. I would highly recommend this company.

  • Brian A. Los Angeles, CA (New Homeowner in North Hills,CA)

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4/28/14 "Everything was set up perfectly and as expected"

Ron was great and worked fast and was a pleasure. He really knew his stuff and answered all of our questions. Everything was set up perfectly and as expected.

  • Tony Q. Camarillo, CA (New Homeowner in Simi Valley,CA)

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4/17/14 "Great company with great employees!"

Great service from the very beginning. Grant (salesman) was very accommodating to my schedule to go over the current offers. He continued to follow up days after to be sure that everything went as planned. Ron (installer) was also great. Very informative and helpful when it came to explaining the new equipment. Great company with great employees!

  • Abigail D. San Fernando, CA (New Homeowner in Granada Hills,CA)

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4/5/14 "I wish all companies were as professional as California Security Pro"

A really great experience. Grant was so good to us and he gave us his personal mobile number in case we ever have any questions in the future. I wish all companies were as professional as California Security Pro.

  • Charlotte R. Simi Valley, CA

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3/19/14 "I had a great experience dealing with ca security pro"

I had a great experience dealing with ca security pro for my home security system. Grant Fecher was professional and SO helpful throughout the whole process and even came back early the next morning just to help me with getting my account straightened out. The previous company I had dealt with before ca security pro was rude and obnoxious and tried to make me give them my social security number over the phone when I was in a busy store. Not only did ca security pro give me a better deal, but ca security pro was so nice, helpful, and professional that I cancelled my already scheduled installation with the other company and did business with ca security pro. This is where every one should turn to for home security.

  • Pamela R. Moorpark, CA (New Homeowner in Simi Valley, CA)

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ADT Reviews: Trustpilot List

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Reviews prove to customers whether or not we put their needs first, our customers speak for us by proudly placing there review on Trustpilot; after all, customers trust other customers and our consumer‘s reviews say it best!  We would like to thank all of our customers who took the time to let everyone know about their experience with California Security Pro!  

3/31/15 "STELLAR SECURITY SERVICE"

The whole experience with CSP was fantastic. Our sales person (Grant) was amazing and our installer Danny truly worked magic on the cameras and wiring. I would recommend the service to anyone.

  • Jane Bloom, Agoura Hills, CA

 

9/11/14 "Perfection!"

Not only was I satisfied with the security system but the entire process was amazing. Our sales man was great; he worked around our schedule and was very patient with all our questions. Our installer was kind and very respectful. I would highly recommend this company to all my family and friends.

  • Jessica SIMI VALLEY, CA

 

4/17/2014 "California Security Pro is AWESOME!"

The employees of this company are extremely professional...from sales to installation to customer service. I've worked with an ADT dealer in the past and it was horrible! So happy to have worked with California Security Pro this time!

  • Abigail DePasquale Granada Hills, CA

 

 

 
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