ADT Security Pro - Home Security Blog

Who provides the absolute BEST customer service?

You do, you sly devil you! Who else knows exactly how to charm your pants off? Who else knows what to say when you are irritated? How often to do you think, "I'd have done it this way! Who forgot to teach that person how to talk to customers?" Right?

So if you are like me (which I know you are,) then what you want to do is pay your bill at midnight. Update your account while watching The Walking Dead and eating Hawaiian pizza with added smoked bacon, chocolate chunk cookies and order another yard sign in your pajamas or commando if you want. And who better to handle all those needs than YOU?

With myADT.com, handle the customer service aspects of your account yourself when it is convenient for you. Skip being asked how your day is going today and being told how happy they are to be helping you update your emergency contact. Seriously... no one is ecstatic to be updating the emergency call list?

Log-on... click, click, click and VIOLA! Your right back to slaying the un-dead in less time than it takes to find ADT's number.  Access your account a myADTcom or download the mobile app!

Where do you find all the information you need about Home Security and then all other things to do with security? Whether you are already a California Security Pro customer or you are in the market for a security system, you'll find the latest on all things security when you join our on-line community. Wherever you spend your social media time, California Security Pro is your ticket to the latest in home security products, security tips for your home and family, and your connection to trends in your community. See reason #2 below for details on our on-going Facebook Contest and and click here to refer a friend and be rewarded with a $200 referral reward..

This is your golden opportunity to create a sales career, achieve your goals and reach your full potential. Grow your career within a positive team environment and work with managers who care about you.  It is our desire to see you succeed both personally and financially.

Welcome to GREAT value central.

As a consumer, you expect and demand that... right? And immediately even!

No Tijuana style street-haggling, it's the best deal, better than the competition or you're on to the next provider... you know, one of the other 300 ADT dealers or some little guy down the street. This ADT special better be special, right?

Am I speaking your language here?

Of course I am... I'm a consumer too.

It's 3am, you awake to the sound of breaking glass followed by silence.

Even laying still, your heart is doing the Indy 500. Adrenaline stores up, you're ready for flight, you're ready for fight. The adrenaline actually sharpens your hearing.

Then there's nothing. For 10 minutes, there's nothing but a distant dog barking. You still can't get back to sleep, someone's waking up to a broken something, you hope it's not you.

You go secure the house, check the kids, peek outside and make sure everything is okay on your property. There's no rolling back over and drifting into sound sleep tonight. 

Neighborhood gossip alerts you that was John & Marie Poblanski's house.  Some creep broke the glass and grabbed some electronics and a marble elephant. Luckily no one was hurt... this time. It's time to get alarm system. 

You think, "Who do I call?" 

Now that's a nice looking lock! It's a Kwikset SmartCode Deadbolt lock featuring Z-wave wireless communication. A proud member of the ADT Pulse family of products AND the March Promotional Item for New Customers. Until March 31st, receive 25% with no additional installation charge when including a SmartCode lock with your new Pulse Level 3 system.   

Alleviate the moment of infuriating frustration that you can't find the door key, but you still need to be across town in 10 minutes. Don't kick the couch and turn your toe into a throbbing little sausage. Use the code to get back in and find them later or use the key you can find and re-key to that in 30 seconds (you can always find one key, just the wrong one.)

Our relationship... it usually begins unpleasantly. Something went bump in the night. There were foot steps outside your window. You woke to hear your car window exploding into a gazillion shards of mess. A pile on the street and morsels throughout the interior, some still hiding under the mat.

Or it wasn't that close to home. A break-in just one block over. That family that owns the 60 pound mastiff puppy. They brought a casserole over when the baby was born. They are good folk and they had a break in or worse, a home invasion. Possibly you didn't know them but it was on the news and it was literally too close for comfort. Your mind perked up, there was a quick courtship of companies, and you installed an alarm system. The discomfort of vulnerability was... well... comforted, now you and home security are an "us".

If ADT's stock price raising about 50% is any indication... it was AWESOME for ADT!!! Check out video from USA Today. 

ADT Press Release: February 16, 2016

It's exciting news that ADT was purchased by Apollo Global Management. Apollo buying ADT shows how valuable ADT is as the leader of the security and home automation business. For the time being it will be business as usual at ADT but by mid year of 2016 ADT will merge with Protection One that is owned by Apollo. This merger will continue to add to ADT being the superior choice of homeowners and businesses for monitored security, video surveillance and home automation.

Having a smart thermostat is convenience at its best! You can control them remotely and monitor energy usage which ultimately not only provides comfort, but the option to save money by understanding exactly when and how you are using the air conditioner and heater unit. ADT Pulse now offers 2 options in thermostats to use with your Pulse home automation. 

One fancy use for a smart thermostat is interrupting your pre-set programming. You might not warm the home until 4pm on weekdays, you know, when it's empty. Then BAM! Like a starving vulture, sickness furiously attacks you; and of course, it happens just as you arrive at work. In view of the multiple ways this has debacled your work week, at the very minimum you want a warm and cozy home to return to so you can slump around the kitchen long enough to boil soup and retreat to bed. With either thermostat, you can whip out your app and raise the thermostat before arriving. When you're sick, the tiny comforts matter!

So you might ask, "How do I pick one over the other?"

Glad you asked! Here is a why one thermostat will or won't be the one that makes you shout, "It's the best thing since the Wheel."