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PAT AMATRONE - Installation Manager 

Oakland Security CompaniesPat Amatrone is your local ADT Installation Manager. Pat Has been in the security industry for 10 years. Pat will install your monitored ADT alarm system with precision and quality. 

During Pat's visit to your home, you will experiance his world class customer service and top notch installation. To start, Pat will conduct a walk thorough with you before the installation to discuss the placement of your new equipment and answer any questions you may have at that time.

Next, Pat will perform the install and when the installation is complete he will test the system to ensure that all equipment is working properly. He will educate you on how to use your system and perform a thorough demonstration answering all of your questions and concerns. After these steps are completed, your alarm system will be ready for use!

When it comes time to choose from the security companies available, there is only one choice, call to schedule an ADT installation today 1-800-310-9490!

  

 

Pat's ADT Customer's 5 Star Yelp Reviews

press 5star yelp

 

describe the image Yelp Review
11/6/2018 " 
 
Kyle Madison, write this name in your to call list whenever you are in need to install any security measures for your sweet home. he is your guy who knows the job and will not push you to buy something which is not required. he will provide you the best advice and will answer all of your questions (may include many of my stupid questions as well) and will take time to make you understand how things work. he visited my house and gave me a very reasonable quote and installation done on next day and it was pretty smooth except one little hiccups which was immediately solved by them and we are very happy that we got Kyle as our man to work on the security installation.
Any day i would recommend Kyle and I am sure he will not disappoint.
Thank You Kyle and Than You California Security pro.
  • Sumit S., San Mateo, CA
 

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 describe the image Yelp Review
10/27/2018 " From beginning to end, they provided A+ service" 
 
We recently had alarm system installed by California Security Pro.  From beginning to end, they provided A+ service and would definitely recommend them to anyone looking to install a security system.  A few hi-lites below:
- Comprehensive and Personal Initial Consultation:  Kyle visited my house, thoroughly inspected the layout out the house and existing alarm system and recommended a security system package appropriate for the house and per my requirements.  Additionally, he answered all of my countless questions.  In total, his visit lasted 2 hours, most of that time spent answering my questions.
- No Up-selling:  of the 28 existing sensors, Kyle indicated that all, except for 2, could be re-used.  A SIGNIFICANT SAVINGS!  Additionally, he indicated that any re-used sensors would be tested for proper function during installation of new system and be included in the warranty.
- Efficient/Exacting Installation:  system installation engineer (Pat) arrived on time, spent almost an entire day testing existing sensors, installing new system, testing the new system, and provided a through tutorial of operation of new system.  Installation went so smoothly and quietly, I hardly noticed that Pat was going through the entire house, including attic space, diligently completing the installation.  If you decide to go with Cal. Security Pro, then ABSOLUTELY insist on installation by Pat.
- Excellent After Sales/Installation Service:  both Kyle and Customer Care representative called to inquire about the product and service.  But, what really impressed me was a couple of weeks after the installation, I had a question about one specific operation.  Called Pat, and he returned my call right away.  This was on a Saturday afternoon.  

In sum, again, I would highly recommend California Security Pro.
  • Bryan K., San Ramon, CA
 
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 describe the image Yelp Review
10/25/2018 "The right kind of people you would want to do your work." 
 
Once I called to inquire about a home security system, I was promptly set up with Dorelle Kemp, who arrived at my home 'on-time' and completely capable of looking at the property and making recommendations. I had already over-estimated what I might need and Dorelle focused on what I wanted and made a proposal that was better than what I expected.
Within a couple of days, the system was installed, tested and both specialists tested and re-tested the system, did some training and it was done.
Under budget, satisfied and willing to recommend this team and their services to anyone.
The right kind of people you would want to do your work. Dorelle, Pat and Mike were great for us.
Frank L.
  • Frank L., Morgan Hill, CA
 

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 describe the image Yelp Review
10/23/2018 "she was fantastic. " 
 
Dorelle Kemp was our salesperson and she was fantastic.  She worked with us to customize our security system and gave us some very useful suggestions regarding a number of areas in our house.  I'd highly recommend her and ADT for your home security needs.
.
  • Joe L., Ridgewood, NJ
 
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 describe the image Yelp Review
10/2/2018 "Both Joe and Pat exceeded all expectations."
 
Just recently had Joseph Abeyta from ADT come out to my house to access what was needed with regards to alarm and cameras . Took less than hour . He is a total professional and doesn't waste your valuable time. I signed up that same day and a few days later Pat Amatrone did the install. Afterwards Pat showed me how to use all the features. I would highly recommend calling Joe at 925-914-0140 for a free consult. Both Joe and Pat exceeded all expectations.
  • John E., Santa Cruz, CA

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 describe the image Yelp Review
8/20/2018 "Took care of business"
 
Bill came by the house today and walked me through my options, made his recommendations and we placed the order. He took his time to explain to me my various options and took care of business. 
 
  • craig L. San Francisco, CA (Homeowner in Glen Ellen, CA)

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describe the image Yelp Review
6/16/2018  "They gave me a great deal on equipment & installation"
 
Matt & Pat from California Security Pro took great care of me! I had just moved into my house in West Oakland and within the first week had packages stolen and a few other fun incidents take place. They gave me a great deal on equipment & installation, and importantly, were really fast. I called them on a Weds, they came to see the place on Friday afternoon, and installation happened Saturday morning first thing. I'm now set up amazingly well and feeling safe in my new home. Props to Matt & Pat for making things go so smoothly and quickly for me!

  • E L. San Francisco, CA (New Homeowner in Oakland)
 
E L.They gave me a great deal on equipment & installation
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describe the image Yelp Review
5/5/2018  " Customer Service was extremely excellent"

I signed up with California Security Pro  through sales rep Jason for both  My Office and My home. Jason customer service was extremely excellent as he was very knowledgeable and explained the packages very clear. Pat was my installer and did an amazing clean and professional job installing the Alarm components. I highly recommend California Security Pro!

  • Joe O., Hayward, CA   Joe O. -  customer service was extremely excellent

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describe the image Yelp Review
3/17/02018  "personable, knowledgeable, and helpful "
 
I recently had a home alarm system installed. Kyle was great - personable, knowledgeable, and helpful during my decision making process. The installation was also easy and they accommodated my busy schedule. I can definitely recommend them to anyone in the market for a security system. 
  • Kate C., Oakland, CA

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describe the image Yelp Review
3/16/02018  "I loved the service "
 
I loved the service, they were prompt and responsive to problems. I love Taquina who helped me get everything set up, very attentive and kind!
  • megan c., Oakland, CA - installed by Pat

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describe the image Yelp Review
3/12/02018  "None of them could hold a candle to the expertise, professionalism, and bang for buck"
 
When I discovered that my neighbors house across the street had been broken in to I freaked out. We spent so much time finding a nice house on, what we thought, was a safe, quiet street. So, I reached out to family and friends and got many suggestions. We got several quotes for varying  levels of systems. None of them could hold a candle to the expertise, professionalism, and bang for buck that I got from Kyle Madison at ADT. I'm not normally one who just automatically goes to the largest corporation for products or services. In fact, I usually avoid it. But Kyle impressed me so much that I couldn't imagine entrusting my home to anyone else. Now, when I leave my house or when we are in for the night and I turn on my alarm system, I picture a shield forming around my family. It's also nice to be able to log in to my alarm system remotely and not only turn the system on, but look at my front and back cameras, and turn on lights to simulate that there is someone home even if I'm many, many miles away. The quality of the products, the ease of use of the vast features, and the affordability of the system were just the icing on the cake that is having Kyle as my ADT Guy. I would not hesitate for a second to not just suggest, but DEMAND that anyone I know who is looking for a home security system talk to Kyle Madison at ADT.
  • Zack O., Walnut Creek, CA    Zack O. - None of them could hold a candle to the expertise, professionalism, and bang for buck

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describe the image Yelp Review
3/11/02018  "Whenever I have an issue they resolve it immediately and are happy to help"
 
Where do I begin, Kyle Madison (925) 997-7563 is a true professional. Him and his team know their products and know their customers. They installed a system at my home and my office. Whenever I have an issue they resolve it immediately and are happy to help. It's hard now a days find a real person like Kyle, he cares about his customers, his employees, and his products. I've referred him to several friends and all of them have told me how great he did for them. If you're going to get home security, Kyle is your man!
  • Peter W., Alamo, CA  Peter W. - Whenever I have an issue, they resolve it quickly and are happy to do it 

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describe the image Yelp Review
3/11/2018  "They are very professional"
 
My family and I are very happy with our ADT system. Everything works as it should. Kyle was very helpful in customizing the system to meet our needs and in no way did he pressure us to go for something we didn't want. Great customer service would recommend people who are interested in a system to talk to Kyle.
  • Ryan N., Sign Hill, South San Francisco, CA

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 describe the image Yelp Review
2/12/2018  "Great experience!"
 
I have a home that I recently purchased and it had been vacant since I purchased as it needed much repairs.  During the repairs, there were 3 break-ins in the last 2 days and I needed someone you could QUICKLY set me up with an alarm system as I was already in need of an additional $1800 in repairs due to these vandals.  Mathew Moorhead (Field Manager) met me the next day and set me up with an installer within 24 hrs.  He saw the need and took care of my problem fast and with customer care.  I have used other alarm companies in the past but it is all about the individual and how they treat your needs.  I highly recommend calling Mathew and am very happy with their service.
  • Ernesto S., Elk Grove, CAErnesto S.

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describe the image Yelp Review
2/9/2018  "Great experience!"
 
Matthew was amazing & I was not the easiest customer to please. I'd recommend Matthew to anyone looking for a knowledgeable security person.
  • Jenn C., Hayward, CA
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describe the image Yelp Review
2/1/2018  "Great experience!"
 
Great experience! Excellent customer service, Matthew Moorhead came to my house on a Sunday.  I had my car broken into in my driveway the night before. He walked through my house assessing what would be the best options for me. He patiently explained how the plans worked and was able to schedule an appointment with a technician within two days. I am definitely recommending him to my family and friends!!
  • Michelle D., Pittsburg, CA  Michelle D. Great Experience
 
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describe the image Yelp Review  
12/14/2017 "make sure you go with this company,"
 
I have had a few alarm system by different alarm companies and this company is top of the list.  The attention to detail and quality work is impeccable. Patrick Amatrone was our installer and he was amazing. If you are thinking of getting an alarm make sure you go with this company, they know what they are doing!!!  I will definitely recommend this company to all my friends and family. Thanks, for making this install go so smooth.
 
  - Kennye H., Port Costa, CA (New Homeowner in Benicia)
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describe the image Yelp Review
12/15/2017 "Great job!"
 
Had a great experience with California Pro.  Levi was great to work with, he was quick to answer all my questions. He set up my install time and the tech was right on time.  I let him in to do the install and I felt comfortable with him to leave him along.  I think the techs name was Pat or Patrick, he did a professional job, cleaned up and gave a demo that was easy to follow.  Great job!
 
  - Ronda W., Alameda, CA (New Homeowner in Fairfield)
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describe the image Yelp Review  
12/13/2017 "made me feel comfortable with all of the equipment."
  
I just bought a home and decided to have an alarm system installed. I have never had one, was a little concerned and intimidated.  The technician Pat was amazing, he was clean, on time and made me feel comfortable with all of the equipment.  He also help me set up some light schedules, since I was going out of town for awhile.  Thanks, California Security Pro.
 
  - Joan S., Oakland, CA
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describe the image Yelp Review  
12/13/2017 "This company is a must use for your alarm install!!!"
 
California Pro Group did an awesome job! The tech arrived right on time and completed the job in a timely manner.  He was very professional, he made the install look easy.  Very knowledgeable, he was able to answer all my questions and gave a detailed demo.  This company is a must use for your alarm install!!! Would have given more stars than 5.
 
  -  Nicola D., Santa Rosa, CA
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describe the image Yelp Review
10/31/2017 "Make sure to use this company, you will not be disappointed"

Moved into my home and was in need of a security system.  Went onto Yelp and found this company.  I was a little surprised at how high there ratings were.  After the system was installed, I now know why.  Great experience with the office and the technician.  I need to leave for work by 11am.  The tech was on time and finished the install with plenty of time to spare. Pat Amatrone was very well trained and it seems like he has been doing this for a long time.  He was able to answer all my question and put me at ease with the user functions of the system.  Make sure to use this company, you will not be disappointed.  I will be sure to recommend your company to all my friends and family members!!!!

 -  Yogan M., Fremont, CA

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describe the image Yelp Review
10/31/2017 "truly a wonderful experience from start to finish. "

System was installed last Friday.  The tech arrived on time and finished the install in about 2 hours.  Pat was very friendly and made sure I knew how to work the system and app.  Pat was very professional and clean.  Came into my home wearing shoe covers, drop cloth and a shop vac.  This was truly a wonderful experience from start to finish.  Thanks!!!

 - Jharana S., Martinez, CA

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describe the image Yelp Review
10/30/2017 "Great company"

Great company to get your alarm installed from.  Rep gave me a quote and was not pushy.  The technician (Pat) was great, he came out during my business hours and installed the system.  He worked around all my clients, was clean and very patient.  Very easy to talk to and very knowledgeable. Would recommend this company to all my friends and family.  Thanks for making this easy!!!!

 -   Hassan D., San Francisco, CA

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 describe the image Yelp Review
10/19/2017 "both did a great job of making feel reassured."

Got new security system today, installed by Pat. Our salesperson was Kyle. Although the system is new to us, and we'll probably need some help, both did a great job of making feel reassured. So far, so good!

  • Carol C., Pleasant Hill, CA

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describe the image Yelp Review
9/30/2017 "Joe & Pat we're awesome. " 
 Joe & Pat we're awesome.  Very professional and got the job installed quick. Me and my family are very satisfied with alarm. Thanks Joe and Pat!!!
  - Jenny M., San Leandro, CA
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 describe the image Yelp Review
9/27/2017 "We got 2 other quotes that were 2 to 3 times higher" 
 
I contacted them because of recommendation from neighbor and then I checked yelp reviews. It was the best choice for us. We got 2 other quotes that were 2 to 3 times higher than security pro and they provided much less options. Also it took them over 1 to 2 weeks to give us a quote but Kyle was fast, efficient and very helpful. Gave us an excellent deal! And he was very patient! We asked many questions and actually took our time deciding . After 3 months we saved lots of money and we are extremely happy with our decision! 

Pat did the install, great guy. Very efficient and good quality work! I highly recommend this company and I even recommended and referred them to my family. They sent me a referral check asap and I didn't even ask! Great people!
  - Samantha M., Dublin, CA
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describe the image Yelp Review

6/8/2017 "After much research I decided to go with ADT."

After much research I decided to go with ADT. Luckily, Brandon Tomas was the representative I worked with. He was very professional and answered all my questions. He arrived on installation day and called upon completion to make sure I was satisfied. Pat installed the alarm and did a wonderful job. He explained everything in detail and was extremely helpful. I appreciate the service I received. Great job!

 - Suzanne M., Arroyo Grande, CA   Suzanne M.

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describe the image Yelp Review
3/15/2017 "They are very skilled, very professional and friendly. "

We had additional cameras installed. Pat and the person helping him did an outstanding job. They are very skilled, very professional and friendly. You can trust them to do an immaculate job in a high-end place! I could not be happier.

 - Stessi F., San Francisco, CA

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describe the image Yelp Review
2/16/2017 "I highly recommend this company"

I'm an older woman, I was a little hesitant on getting an alarm system at my age.  Pat the installer was wonderful, he took his time explaining the system to me as I wrote everything down. He showed me all the locations of the sensors, he helped me set up additional codes.  I want to thank Pat for being so patient with me, he is a valuable person to your company. I highly recommend this company if you are thinking of getting an alarm system. Be sure to request Pat, as you will be pleased on how great he is at his job, a true professional!!!!!!!!!

 -  D D., San Francisco, CA

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describe the image Yelp Review
2/9/2017 "They worked with my busy schedule for the initial appointment"

I had an overall positive experience with Brandon Tomas, and his team. They worked with my busy schedule for the initial appointment, and for the installation, and installed the system that I wanted.  I had called up anationalADT dealerinitially, but wanting to go local, just in case there are some issues, I chose Cal. security pros. They matched the free install offer I got from the other dealer. The system is working as intended, and the installer cleaned up after himself. Can't complain, and I'll recommend Brandon and his team.

 - Pankaj C., San Ramon, CA

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describe the image Yelp Review
2/7/2017 "wonderful, fast, and very professional"

Just the other day Dorelle Kemp introduced me to the idea of getting the ADT alarm system for my home. I decided to get it installed, Dorelle came to my house and explain exactly how the system worked. Dorelle and the installer was wonderful, fast, and very professional. I would definitely recommend ADT to all my family and friends.

 - Lila W., Concord, CA

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describe the image Yelp Review
2//2017 " I especially appreciate that he was not trying to upsell me on a bigger system than I needed."

The last time I looked at security systems, I had to endure a hard sell from a few different security companies, enough so that it completely turned me off to the idea.  Fast-forward a few years, new home, new needs, and I decided to place a few more calls.

Every person I spoke to at California Security Pro was knowledgable about the products and followed-up to my requests and questions promptly.

I can't say enough good things about the sales person Joe, he took the time to walk through my entire house and discussed how we used different rooms, and what our security concerns were.  I explained exactly what we were looking for, and he hd some great suggestions.  I especially appreciate that he was not trying to upsell me on a bigger system than I needed.

My installer Pat showed up exactly on schedule, and he was neat and professional.  You can tell that he has a lot of pride in the work that he does, and he took extra effort to be sure that I was happy with the placement of components.

 - Joshua B., Pleasant Hill, CA  seperator

12/21/2016 " He did not try to up-sell us"  
We were very happy with the help that Kyle provided. He did not try to up-sell us, and the installation went very well, and just as planned.  They also were able to come out and make one adjustment to our break glass sensor sensitivity.  We have recommended ADT to our friend
 
 - Tom W., San Ramon, CA (Installed by Pat)seperator
 
describe the image Yelp Review
12/20/2016 "never had service like this before."
 My family recently moved and I needed a new security system because xfinity sucked. I met Kyle Madison and not only did he recommend certain products but he personally came out to my house to discuss different options. I have had other home alarm systems and have never had service like this before. Thank you guys for the wonderful treatment and for making me feel safe in my new house.
 - Katidia H., San Ramon, CA (installed by Pat)seperator
 
describe the image Yelp Review
12/20/2016 "The price was almost too good to be true too!"
 
We had our system installed on December 9, 2016. A very positive experience from start to finish. Kyle did a wonderful job explaining what the system could do and we were able to feel comfortable with what we chose. One of the things we liked most is that he didn't try and oversell features we really didn't need. The install by Pat was great too. He was very knowledgable about the install as well as the system. He explained all the features so we were able to use the system right away. The price was almost too good to be true too! Definitely give them a call when you are shopping for home security.

 - Nancy M., Martinez, CAseperator

 describe the image Yelp Review
12/19/2016 " Everything exceeded my expectations!"

Shopping around for security cameras was complex for me.  When I talked to Joseph Abeyta he put me at ease about my options.  He explained everything, kept in touch, and his word. He asked ME what day I wanted my system installed.  Jessie the installer came on time.  He was very professional, did a excellent job, and listened to my concerns. Everything exceeded my expectations! Thank you California Security Pro.

Tony C., San Francisco, CAseperator 

describe the image Yelp Review
12/19/2016 " Everything exceeded my expectations!"

Shopping around for security cameras was complex for me.  When I talked to Joseph Abeyta he put me at ease about my options.  He explained everything, kept in touch, and his word. He asked ME what day I wanted my system installed.  Jessie the installer came on time.  He was very professional, did a excellent job, and listened to my concerns. Everything exceeded my expectations! Thank you California Security Pro.

Tony C., San Francisco, CAseperator

describe the image Yelp Review
12/08/2016 "the team made the process a breeze"

Just got through setting up our new home with ADT using Brandon and California Security Pro. Brandon is just a joy to work with and the team made the process a breeze. Pat installed the system and amiably tolerated all of my questions, neurotic debate over where to put installations, etc. Really felt like they went above and beyond to provide guidance in navigating a new security system and make sure we got a good value too. Really appreciate it, thank you! 

Kate H., San Francisco, CA seperator

describe the image Yelp Review
10/26/2016 "professional,extremely knowledgeable, and was very detailed oriented"

My wife and I recently bought a home, and contacted ADT. Jayson was the sales rep.who came to our home.He was professional, extremely knowledgeable, and was very detailed oriented, when it came to explaining, the best way to set up our security system. He keeps in touch to make sure all aspects of our system is working, and we are satisfied with the installation. Patric who came to install our system, was also extremely professional, with many years of security installation experience. He walked through every step of what and where we wanted our system installed. Then when completed, he made sure my wife and myself knew how to work all aspects of the system, including our phone app. We couldn't have asked for two better professionals to install the system in our home.Thank you both very much!!!

Paul D., Tracy, CA seperator

describe the image Yelp Review
9/27/2016 "responsive, kind, and most importantly, listens"

Dorelle Kemp is fantastic! Whatever you do, ask for her during your next consultation and security review/install. She's responsive, kind, and most importantly, listens to the needs of her clients. I was super impressed with Dorelle's customer service and professionalism and highly recommend her. She's the best and will tell it to you straight. No gimmicks or salesmanship techniques. Just a normal discussion with a great person. Call her!

Jonathan N., Pleasant Hill, CA (installer Pat)seperator

describe the image Yelp Review

 

9/12/2016 "very honest and very professional"

Personally, I never like or trust any security dealers because they always trying to sell you more stuffs that you don't need but until I met Larry Maerina.  Larry took the time explain all about ADT security pro system and make sure we understand what we need.  He is very honest and very professional. He's not try sell me all kind of things instead he walks around my house and tells me what's best to secure my home. Installation schedule was on time, he sent the best guy name Pat, he did a wonderful job on it.  My parent and wife love it.  

No need to search around for other Security Company, I highly recommend to give Larry Maerina a call at ADT California Security Pro.  You will receive the best service you ever had.  This is real my friends....Call him and you know what I'm talking about.  I'm very appreciated and Larry Maerina deserved +++ 5 Stars.

ken h., San Pablo, CAseperator

describe the image Yelp Review
8/30/2016 "Friendly and sold us a good product."

Having had a negative experience with a competitor, we were leery of the whole security business. Dorelle was incredibly responsive, friendly, and really took her time explaining what she recommended and why. It's clear that she's passionate about home security, and ensuring that her customers are EXTREMELY well taken care of.

The positive experience continued when Pat came to install our system. Never have I met a more professional, patient, and knowledgeable installer. In all cases he went above and beyond, and truly made us feel like the system was being installed correctly the first time. He walked us thru using our system and we haven't had any issues sense.

If you're in the market for a security system, contact California Security Pro, you won't be disappointed.

Morgan K., Pleasant Hill, CA

seperator

describe the image Yelp Review 
6/27/2016 "First Class"
Brandon Tomas (area representative) and Pat(installation) were excellent. The education and service they provided was first class. I can't thank them enough. - Jack R., San Francisco, CA

seperator

describe the image Yelp Review 

6/25/2016 "great safety, piece of mind, convenience, flexibility, and state of the art technology was an easy decision for me."

These guys are extremely customer focused.  I was paying $25 a month for monitoring services for a 20 year old alarm system that was tied into my home phone. We dumped our home phones because they are just a waste of money and only use our cell phones these days so the old alarm system didn't work anymore.  The old alarm company wanted $700 to put a new cellular pad in the house and it had nowhere near the bells and whistles I get with ADT.

I now have the $59 a month service from ADT and they used all my old door and window detectors which is a very large number that are hardwired in so that is great.  Kyle, my sales rep explained all of this to me and he was great through the whole process. Pat, the installer came by today to install the system - he was awesome - knows his stuff inside and out, was pleasant, and efficient.  For the $99 I upgraded to cellular, got a motion detector, a camera, another wireless detector for the wine cellar, a lamp switch, and the alarm can be armed and disarmed from one of 4 places:

1) The downstairs keypad
2) The upstairs keypad
3) A key fob - this is great for walking the dog - go out the back door and arm the whole house with a press of a button
4) My cellphone - the ADT Pulse App from the App Store works great.  I can see what is going on on the camera, arm the house from NY if I want, set up a vacation schedule so the lamp goes on and off at certain times while I am on vacation.

I needed a new system anyway, and if I think about some of the things we spend money on, an extra $35 a month for great safety, piece of mind, convenience, flexibility, and state of the art technology was an easy decision for me.

ADT has good technology but the real difference maker here is California Security Pro.  These things can get complicated and having a great dealer that is first class from the sale through to the install deserves a review like this .  Not easily impressed but was today.

Thanks! - 
Roger S., Oakland, CA 

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describe the image Yelp Review

5/27/2016  "very willing to take the time I needed. I recommend this company"

I recently had Kyle, from the San Ramon ADT office, set up my home security system. He did an excellent job of showing me the options, explaining things, and patiently talked with me when I called for help, after the system had been installed. I suppose it had all been explained in the booklet, but I do better at understanding things through a conversation, and he was very willing to take the time I needed. I recommend this company.  

Phyllis P., Oakland, CA

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describe the image Yelp Review

5/27/2016 " you won't be disappointed."

I was recently burglarized and was looking for a security system. I called all over looking for someone to get the system installed by Monday before I went to work as I didn't feel safe leaving the house alone without one. After several calls to get one installed, no one could meet my timeline. That's when I called California security pros. I was set up with an appointment that day and the security system was installed before I needed to go back to work! Brandon was very professional and made sure to cover all the possibilities with me. I was very happy with the ease of use and the ADT pulse app which lets you control and monitor the system from anywhere! Call California security pros and ask for Brandon, you won't be disappointed.
  • Christopher W., San Mateo, CA (New Homeowner in Hayward)

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4/28/2016 describe the image  "I highly recommend them"

These guys are great. Kyle came by on time, explained all the options clearly, got me the best deal, and processed all the paperwork smoothly. The installer came on time, set everything up in the amount of time predicted, gave us a demo, and explained everything to us. No hitches, no surprises. I highly recommend them. -  James T., San Francisco, CA

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4/25/2016 describe the image "I recommend using these guys if you need an alarm system"

I worked with Michael Farabee, and he was very knowledgeable. He gave me good recommendations and theinstallation was quick and painless and very convenient. I recommend using these guys if you need an alarm system. I've had mine for a month plus and it's worked perfectly. I had one false alarm and even that was smooth. - Nicole A., Newark, CA (New Home Owner in San Lorenzo) 

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4/20/16describe the image

"Providing extraordinary customer service."

After 3 years of using Comcast Home security I was ready for a change. I had some equipment issues with the previous service and the Comcast alarm would go off when we were on vacation with either sensors falling off or connection issues with the modems installed.  I decided to do some extensive research on other alarm systems and all signs and research pointed to ADT as the solution.  I contacted Kyle Madison and setup an appointment for him to review our layout and provide his expertise on what was needed based on my requests. Kyle was, and still is, great to work with and beyond knowledgeable when it came to our security needs.  I went with his suggested system which was cost competitive and even offered more sensors then my previous provider. Beyond the sale, the installation of the system was just as great as the upfront service. Both installation technicians were on time, professional, and took the time to walk me through the placement of the security products before final install. After installation was complete they walked me through the use of the system and helped me establish my online account to monitor it too.  I highly suggest the mobile app through ADT and the wireless keychain remotes are extremely convenient as well. Thank you so much California Security Pro, Kyle Madison and the installation team for providing extraordinary customer service, a great product and finally a great peace of mind knowing we are secure and monitored by a security focused company!!

Chris K.,San Ramon, CA

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4/18/16describe the image

"Strongly recommend."

Kyle and team did a great job
They arrived on time ,completed Installation on time and ensure we understood the set up
I strongly recommend Kyle and California security Pro services.

Narendra K.,Pleasanton, CA

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4/6/16describe the image

"I highly recommend choosing California Security Pro."

We have had great experiences with California Security Pro and specifically with our account manager,Fish Araya. We are a retail chain with 5 stores and 4 warehouses and an office. Of those, we have built in or converted 6 locations with CA Security Pro, and will likely take all 10 over in the future.First off, Fish always picks up the phone and he meets me within 24 hours to review new systems and put in the order. For simple installations, he can do it over the phone which is extremely helpful. Installations are convenient and on my schedule, and always within a few days of placing the order. And the techs this specific ADT provider has are fantastic. I am always totally surprised by how good they are at pulling the wires through walls or running them in the most inconspicuous ways. Even that is completely worth the install costs. Also, the technology is very good in these systems. The keypads are bright and very easy to use, but the best feature is how few wires are required. Sensors are almost always wireless (magnetic contact and motion) and for all but one locations we didn't even need an alarm phone line - ADT provides a cellular connection in our services. Actually, we have been saving $100's of dollars each month by eliminating the land lines.I highly recommend choosing California Security Pro.

Sausalito A.,San Francisco, CA

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3/17/16describe the image

"Outstanding service."

Brad Lorentzen and California Security Pro provided outstanding service throughout the entire process with our new alarm system.  We were extremely satisfied from beginning to end.  And most importantly our system is simple to use and has given us a great sense of comfort that our home is protected when we are away.

Kimberly H.,Pleasanton, CA

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3/3/16describe the image

"Free installation."

Kyle was great in explaining to me what ADT has to offer. Ironically, other Bay Area security companies offer less equipment and services for the same price or a higher price.  Kyle was able to offer me a deal which was free installation and a free carbon monoxide detector. Not only did this save me money it offered me with a needed service - carbon monoxide detection. I never felt Kyle was offering something he could not produce or that he was too pushy. I am satisfied with his service and I recommend him.

C D.,Alameda, CA

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3/1/16describe the image

"Amazing."

Brandon is an amazing rep. Him and his crew were always willing to go beyond my expectation to make sure things were in place. They were punctual, professional, and very easy to deal with. I highly recommended these guys for your home security needs.

Isaac L.,Chicago, IL (New Homeowner Oakland, CA)

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2/20/16describe the image

"We are so happy."

I had the pleasure of working with Tim Christensen to set up security at our residence after a break in. He explained everything that we needed to know about the ADT security system and was very patient in answering the many questions we had. Didn't feel rushed at all when trying to figure out what bundle would work best for our residence. He made suggestions that made sense and we ended up going with them. We spoke to him on Saturday morning and was able to get security installed on Monday (MLK holiday). Pat who came in to install our security system was also a joy to work with because he was efficient in his work and did an awesome job educating us on our new system and how it worked. I would definitely recommend them because it was a stressful period and they helped to calm us down by educating us about burglaries and how they occur. The security system is great because we can get live feeds of what is happening at our residence, when we are home or away, on our smart phones and other electronic devices. There are also other features that come with our bundle that has helped to eliminate the fear we had initially after the break in.We are so happy with our set up and wished we took precaution before the break in.

Dee O.,Union City, CA

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1/31/16describe the image

"From start to finish, the whole process was super easy and professional."

All around the experience with California security pro has been great. Dorelle came to our business, showed us our options and helped us figure out what fit our needs. It turns out that when the equipment was installed, we ended up with an even nicer keypad than we had chosen. Pat, our installer, was super fast and knowledgeable. He set us up with the software and login and made sure we had the app downloaded as well. Btw, the app is awesome and is an easy way to turn the alarm on/off if you are away. From start to finish, the whole process was super easy and professional. These guys are great!

larisa p.,San Francisco, CA

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1/31/16describe the image

"Exceptionally good."

Bill is exceptionally good at what he does, very responsive to customer calls. I am not sure i would have opted for ADT if it weren't for the fact Bill lives in town and is always available when needed and vested in our welfare. ADT system is sleek and user friendly and simple, yet comprehensive to cover all the required bases.

Geetha N.,Napa, CA

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1/31/16describe the image

"Very pleased so much so I switched my office system to them this year."

A year ago Kyle Madison installed the security systems for my house and rental unit.  I have been very very pleased so much so I switched my office system to them this year.  He and the people who did the work were very professional and accommodating. The system is much easier to use then the one I had and and has more features at a lower monthly cost. Thank you ADT and Kyle for your professionalism. 
Gary LaMusga,The LaMusga Co.

Gary L.,Martinez, CA


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1/28/16describe the image

"I couldn't be happier with my new system."

I decided to call California Security Pro based on their excellent reviews on yelp. Joseph Abeyta came out to my house and very thoroughly went through me entire home inside and out. He was also able to provided a lot of great tips that I could do myself to make my home more secure too which was a huge help. After that we sat down and went over all the different options and I decided to go with one of the pulse camera systems that I can view and monitor right from my phone. Joseph was very patient in showing me how everything worked and answering all of my questions while never once making me feel pressured. The installer Pat Amtrone showed up the next day and was very clean and professional. The whole process went very smoothly and I couldn't be happier with my new system. I would highly recommend Joseph and Pat if you're looking for a top of the line experience with a top of the line security system!

Armand B.,Clayton, CA

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1/24/16describe the image

"Affordable for my budget."

I can truly say that out of many customer service experience I have had in my life, this one with Joseph Abeyta was the best.  Nothing but good thing to say about Joe.  He was professional, knowledgeable and answered all of my questions regarding ADT products with patience. He put together a reasonable package that was easy to understand and was affordable for my budget. As a fist time customer, I am very happy with how it all went.

June K.,Pittsburg, CA

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1/18/16describe the image

"Very responsive and a true pro."

Brandon provided a security system for my Niece's home in Oakland and we decided to contact Brandon and see what he could do for us.  He was very responsive and a true pro.  I had shopped around so I had prices from other companies which he matched. There are also coupons from mailers and emails and if you use these you have a better chance to get the best price for your system. Brandon came out to the house the day of the installation and made sure that we were happy with the product and service. I would highly recommend him to our friends. Pat performed the installation and did a fantastic job. He was very neat, cleaned up after himself and worked with us to find the best locations for all the components.  Everything worked great and we really like that we can use our IPhone to monitor and arm/disarm the system. So far so good. We are both very pleased with ADT and California Security Pro. Thanks guys!

William B.,Danville, CA

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1/13/16describe the image

"Definitely recommend."

Bill is extremely friendly , helpful and cares about his customers, had a great experience with him , definitely recommend him for home security systems .. If ur in the east bay and need home security , he's the guy to be contacted.

Saptami C.,Oakland, CA (New Homeowner Richmond,CA)

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1/9/16describe the image

"Free install, i wasn't without security when I moved in."

Got free install by signing at a trade show in Pleasanton,CA. Kyle Madison made sure my appointment was according to my getting the keys to my new house. He followed up all the time just to make sure I wasn't without security when I moved in. Everything went without a hitch.

Joua V.,Dublin, CA

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1/7/16describe the image

"Accommodate my urgent need."

After a lot of  activity in Danville, we decided to get an alarm. Where do you start? I knew we wanted to be monitored, but had no idea what the cost might be or how to go about it smartly. Our neighborhood has a website we all post info on. I saw that ADT in San Ramon (California Security Pro) was highly recommended with a discount. We had them come out and Joe Abeyta was very professional. He exceeded our expectations, and sold us exacted what we needed, there was no up-sell or pushy constraints. There were good suggestions made regarding security in general, and we are very happy with the service.  Joe juggled his schedule to accommodate my urgent need, and Pat Amtrone was our installer. Pat Came the very next day to install, which was fantastic! Even after a full day, Pat took the time to show me how to use the alarm, and helped me set it up on my phone, and my husband's phone. Honestly if you are considering an alarm, I would highly recommend speaking to Joe Abeyta at California Security Pro- ADT dealer.

sonja t.,Danville, CA

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12/30/15describe the image

"Excellent."

Everyone was excellent, especially Dorelle, who has been extremely helpful.  Everything has been running well, and we have had no problems.  I would recommend them to anyone in the Bay Area.

Christina R.,Spring, TX (New Homeowner Walnut Creek,CA)

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12/15/15describe the image

"Felt comfortable with the choices we made."

A special thanks to Brad L for his help with answering all of our questions and ensuring we felt comfortable with the choices we made. He took well over an hour to explain options, tour the home, give us advice on how we can make our house more secure. He stopped by twice now, first to check on how things were going once the installation was complete and second there were break ins in our neighborhood and he was checking in to ensure all was ok. Thanks Brad!

Char S.,San Francisco, CA

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12/10/15describe the image

"Reliability."

It was a delight working with Brad L.  He listened well and was able to help us select the best package for our needs.  We had an issue after a couple of weeks the alarm was installed.  This was one of the tests of the company and Brad's reliability/accessibility.  Brad lined up the tech who installed our alarm that same day and resolved the issue.  Today, he just stopped by to see how we're doing (not selling anything).  Stellar service.  Thanks!!!

Lee S.,Antioch, CA

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12/1/15describe the image

"Informative and not pushy."

We worked with Brad in trying to see what options worked best for my new home.  He was informative and not pushy when it came to evaluating what products we should go with.  He  setup the installation process and followed up to make sure everything was in working order.  We had an issue with one of the motion sensors not triggering initially, but Brad worked through that and had it back up and running in no time.

Howard T.,San Jose, CA

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10/7/15describe the image

"Went "Above and beyond the call of duty."

I would like to acknowledge California Security Pro for the expert installation work they did on our office ADT security system.Brandon Tomas, my representative, went above and beyond the call of duty, consistently updating me during each step of the installation so that I felt comfortable and confident in their approach and process. The technician, Pat, was equally exceptional and ensured that all of the setup was done efficiently and tidily, with all cables well hidden, and was available for all of my questions following the installation.I had a great experience with California Security Pro and wouldn't hesitate to use them again in the future!

Stephanie S.,San Francisco, CA

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10/5/15describe the image

"100% satisfied with our service."

Joe was outstanding! He explained all of our options, showed genuine care for our concerns, and made sure we were 100% satisfied with our service. On installation day Pat ran into some issues (none of which were his fault)during the install. He assured us he would still finish the job that day, and he delivered. He was very professional at all times, explained everything and made sure we understood our system and how it works. If you're looking for great customer service with a professional attitude and follow through ask for Joe and Pat and I'm sure you'll end up happy!

Daniel G.,Pleasant Hill, CA

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9/30/15describe the image

"My experience with Joe and Pat was phenomenal."

Huge thanks to Joe Abeyta for getting me set up with my new ADT system! I met with Joe last Thursday and he was extremely professional and patient with all of my questions. Joe and I talked through all the options and decided that the pulse system would be the best fit for my needs. I have an extremely tight schedule, but Joe was able to accommodate it and scheduled me for the following Monday. Pat the installer arrived right on time and was awesome! He was super friendly and knowledgeable about the system, and really spent time going over exactly how everything worked, which was wonderful. About a day later, Joe contacted me to make sure everything was working correctly and to see if I had any questions. Which I did, and was very thankful that he reached out to me, as I was able to clarify some things on the app and exactly how to use parts of the system with him. I've been showing how cool this app and system is to everyone I know! I also have spent a ton of time using the cameras to see what my dog does all day while I'm gone :) My experience with Joe and Pat was phenomenal and I would recommend them in a heart beat to anyone interested in a security system!

Kate G.,Concord, CA

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9/30/15describe the image

"On time which I greatly appreciated."

I recently decided to get a home security system, and based off the reviews on here I went with California Security Pro. The salesman, Joseph Abeyta was punctual and extremely professional. He took his time and went through my entire house inside and out, while providing me with all of the different options and their benefits. I went with the pulse system and Pat the installer came out the following day. Pat was on time which I greatly appreciated since I had plans shortly after the installation. Overall it was a fantastic experience. I never once felt pressured to get anything I didn't want. I also felt they were very knowledgeable about their product and gave me great safety tips. I not only have already recommended them to my friends and family, but I fully recommend them to anyone looking for a home alarm system.

Jen P.,Pittsburg, CA

 

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9/25/15describe the image

"State of the art security system."

This is a no brainier. Every aspect of the transaction was excellent. We got a state of the art security system - that we can expand or modify as needed. Installation was smooth and seamless. The installer,Pat, did a superior job of placing our motion detectors and sensors. I can also highly recommend our sales person, Dorelle Kemp. You can't do better.

Tom O.,Walnut Creek, CA

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9/17/15describe the image

"Great team, recommend them to anyone!"

Great team between Brandon (sales guy) and Pat (the installation guy)....would recommend them to anyone!

Cameron W.,Oakland, CA

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5/24/15describe the image

"So thankful."

I recently purchased a new home in Antioch, and being a single woman living on my own, I knew I eventually wanted to invest in a home security plan. I wasn't in my new home more than a couple days when Joe Abeyta knocked on my door...seemingly perfect timing! He was incredibly thorough in explaining all of my options and helping to build the best system possible so that I felt safe and secure. He was extremely patient in answering all of my questions (and trust me, I had a lot!). I always worry about being up-sold and ending up with services I don't need, but not once did I feel any pressure from Joe to do anything that I wasn't entirely comfortable with. Joe made sure I understood every step of the process from start to finish. Pat Amatrone, the installer arrived  the next day to complete the installation, and Joe also stopped by during that time to make sure that things went seamlessly. We set up an appointment for the following week to make sure that everything was performing properly and I was comfortable using my new system. He also provided me with great security tips for not only the interior of my new home but my entire property. I am so thankful that I had the opportunity to work with Joe! Outstanding customer service and professionalism.  I would highly recommend him and his team for anyone's home security needs.

K M.,Concord, CA

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4/8/15describe the image

"Highly, highly recommend these guys!!" 

Joe Abetya came out to our house and helped us customize a security system for our home. Joe worked his magic to hook us up with an awesome deal and Pat Amatrone showed up the very next day to install our system. Both were very helpful and professional in designing our system along with offering different options that truly fit our needs. We couldn't have had a better experience with these guys!! Very happy with our new security system and the overall experience we had!!

Casey F.,Martinez, CA

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4/2/15describe the image

"I like the pulse camera."

I've been a customer for about 2 months. At first yes I felt all these alarm company reps are all sleazy... But I'm reviewing the initial rep and the installer Pat. I was able to quickly make an appointment. Everything was explained to me... The price is reasonable... The going rate. Some of the other companies I called for ADT were pushy... I had to sternly decline their services after several follow up phone calls. One company even charged my card for install when I just called for quote. So Pat was fast enough, thorough & knowledgeable... And had the most beautiful eyes. Hahaha. And he even liked my choice of music as he worked n my home. I like the pulse camera outside. I use it as my peephole when ppl knock on my door  I feel like my home is more secure while I'm away & me when I'm home alone. Try them.

Me'Chelle C.,Pittsburg, CA

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3/22/15describe the image

"Everything promised was delivered."

I located CSP online and called and scheduled a appointment to learn how there system works and cost.Brandon Tomas was my sales rep. I was very impressed and pleased with his knowledge of the technical aspects of the system and  the various hardware offerings. I had my system installed yesterday. Pat was my Tech that did the install and I could not have more pleased with his professionalism and knowledge. He answered all my questions before, during and after the install. He arrived on time and had all the tools and materials needed. In the end everything promised was delivered and the overall experience dealing with these two could not had gone better.

Scott L.,Pinole, CA

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12/11/14 describe the image

"All in all it was a great experience."

I just had my system installed today and I must say I am very impressed! This is my first home security system so I didn't know a lot going into it, but my sales rep Joe Abeyta did a great job explaining all the options; a lot of which I had no idea could be tied into an alarm system. With all the crimes I see in the news these days I finally decided I didn't want to be one of the people who was burglarized BEFORE deciding to protect my family. Joe went through all the options with me and made some great recommendations. I liked that I didn't feel like I was being sold on anything, but more just being informed on available options while he recommended what really seemed to be the best fit for me. I decided to go with it and he was able to schedule my installation for just a few days later, with a time slot that worked well with my busy schedule which was impressive. The day of the installation I received a call from both my sales rep to let me know who my installer was and to expect a call from him. Pat(the installer) called before his arrival window and gave me an arrival time which he then beat by about 3 minutes which was nice as I really got the feeling that he valued my time. He was very professional and really respected my home with things like asking about the cats being indoor only so as not to let them out, wearing shoe coverings, and keeping a clean work space. He looked and acted professional and I felt very comfortable having him in my home. Once he finished installing everything he walked me through how it all worked which the sales rep had also done and everything was shown and explained exactly the same which was great because it already felt familiar. All in all it was a great experience, and was also a lot more affordable than I would have thought. I will sleep well tonight knowing my family and my home are protected. Well done California Security Pro!

Rich C.,Concord, CA

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10/28/14 describe the image

"Couldn't be more satisfied."

We had decided earlier this year that we needed to upgrade our alarm system and had a complete nightmare of an experience with Xfinity Home. So we were naturally very careful about the next company we chose to do business with.We couldn't be more pleased. Kyle Madison, the District Manger, came by on a Thursday and patiently walked us through our alternatives. He arranged for Pat Amatrone to do the installation the following Monday and the installation went smoothly. Pat did a great job of making sure the equipment was exactly as we wanted and walked us through both the online and app versions of the software. We have been using the system without issue for a couple of weeks now and couldn't be more satisfied.
Todd W.

Todd W.,Orinda, CA

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10/12/14 describe the image

"Came up with the best deal."

We have nothing but good things to say about ADT. We shopped around and they came up with the best deal. The installer was quick and efficient. Dorelle went over all the options without being pushy. She even followed up on the work that was done to make sure we were happy. She couldn't have been nicer. Everything works great.

polly u.,Oakland, CA, (New homeowner Walnut Creek, CA)

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10/3/14 describe the image

"Very happy with the service from beginning to end."

All I can say is I am very happy with the service from beginning to end.  I called California Security Pro because they were an authorized ADT dealer. When I called, I asked if it was possible to set up an appointment the same day and, honestly, I thought it wasn't going to happen but gave it a shot because I had a bit of time that day and needed a security system.  The lady at the office was so friendly and got me an appointment the same day. I met with Joe Abeyta for a consult at the home and he was very knowledgeable about how best to secure the home. Then Joe was able to even get an installer to put in the system the SAME DAY!!!!!. Talk about great service with the customer's needs in mind. Then the installer, Pat, showed up shortly. He was very professional and set up all the equipment. After the install I received follow up from Joe and then further follow up from Yvette at the office. I was so please with the service I had security systems installed at 2 more homes.   Again, Joe, was very helpful.  Thought it was going to be same installer but turned out different installers did these 2 homes.  Larry did a great job on the 2nd, and Hector did a great job as well on the 3rd home.  Seems this office has a full staff of very dedicated and experience people ready to exceed customer's expectations

van w, Dublin, CA

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8/27/14 describe the image

"Great security, fantastic customer service at a good price!"

Highly recommend! I was having problems with my system and they went above and beyond to make sure everything got back in to working order. Thank you Pat for troubleshooting the problem on the phone & in person. Their customer service was excellent. Thank you Yvette and Kyle Madison for all your help. My family and I enjoy having California Security Pro-ADT makes us feel safe. You can tell that the people that work there enjoy what they do and do everything they can to help you. Thank you California Security Pro-ADT: Pat, Yvette and Kyle Madison I recommend to all my friends, family and those looking to get a security system installed- don't forget to ask for Pat he did an amazing job when we first had it installed. Great security, fantastic customer service at a good price!

A C., Pinole, CA (New Home owner Diablo,CA)

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8/23/14 describe the image

"Feel Very Secure."

Bill did a great job explaining our options and getting us set up. We feel very secure in our home thanks to ADT.

Jennifer A,Napa, CA

 

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7/06/14 describe the image

"We are happy with our system."

Every five star review of Brandon is spot on. Extremely helpful, friendly, professional, knowledgeable, punctual, and an overall wonderful customer service experience.Brandon mentioned that he truly cares, and it shows in all the ways he interacts with his (potential) clients. We are happy with our system, the ease it took to set up, and the followup experience that came with having Brandon as our rep. 
Highly recommend!

oaktownlander c.,Oakland, CA

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7/03/14 describe the image

"Very knowledgeable and professional."

Cain is a great salesman for ADT! He is very knowledgeable and professional and walked us through all of our option and answered all of our questions. He even came by to make sure everything went well with the installation. I would definitely recommend him!

Tricia P.,Walnut Creek, CA (New Homeowner Concord,CA)

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6/20/14 describe the image

"Professional and pleasant, a good combination for any homeowner seeking assistance, could not be happier."

Brandon Tomas and California Security Pro provided expert service in planning and installing a security system for our home. Brandon was very knowledgeable and helpful throughout the process. He was both professional and pleasant, a good combination for any homeowner seeking assistance. Brandon gave us good advice. His installation technician did an excellent job putting Brandon's recommendations into effect. My wife and I could not be happier with our new security system.

Joseph K.,Palo Alto, CA (New Homeowner, Oakland, CA)

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5/25/14 describe the image

"The team at California Security Pro is exactly as their name states"Professional"."

The team at California Security Pro is exactly as their name states: "Professional"
From scheduling the initial appointment through the installation, everyone I came into contact with was impressive. Special Kudos to Brandon & Pat. Brandon provided us will all the information we needed to make an intelligent buying decision, with no pressure or sleazy tactics (as is known to happen in this industry). Pat could not have been more patient as we went back and forth on the best place to install the unit. His work was flawless and he under promised and over delivered on the time it took to complete the work. If you are comparative shopping, you can stop now, as you have found the right choice with California Security Pro.

L H.,Walnut Creek, CA

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4/22/14 describe the image

"Superior customer service."

My family and I just purchased a new home and we were not very familiar with home security systems.Lance Quevillon came to our home took the time to review our house, listened to our family needs, and educated us on the ADT systems that best fit those needs. After speaking with Lance we were feeling very confident in our selection. Our installer, Pat Amatrone, was on time, professional, and did an outstanding job installing our system. Pat took the time to insure everyone understood the system before leaving the house. The service did not stop there, Lance followed up post installation to ensure we were completely satisfied which was, to me, above and beyond exceptional customer service. If you are in the market for a security system and want someone who will explain the system to you and deliver on superior customer service, look no further.

Ra P.,Alamo, CA

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4/8/14 describe the image

"Job well done!"

I called CA Security Pro after reading the excellent reviews on Yelp.  Fish came to our home and made some recommendations.  He was very knowledgeable, polite and easy to work with.  He quickly set up the installation appointment within a couple days.  Patrick came out (as well as Fish) to do the install.  He was very professional and courteous.  Patrick even left his cell no in the event that I had any additional questions. Thank you Fish and Patrick for a job well done!

J B.,Redwood City, CA

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3/11/14 describe the image

"We love our new system so much we ordered another one for our other property!"

We just had our alarm installed here in San Ramon due to the neighborhood break-ins. Cal Security Pro was awesome. Kyle, the sales rep, came that day and explained all the features, benefits and different ways we could install an alarm system. He even showed me a couple of things to do to make my home safer (without any costs from him) which I thought was very helpful. He was even there when we decided we needed more equipment (fobs) and made it happen. Kyle is always available & the installer Patrick was quick, clean and efficient. He also provided wonderful ideas and was very easy to work with.  He arrived in his uniform and walked me through the system.  We love our new system so much we ordered another one for our other property!

Kimberly N.,San Ramon, CA

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2/26/14 describe the image

"Now we have the latest and greatest."

We have been delighted with the service we received from Bill Wood who helped us get our alarm system set up. Our old alarm system was old and not working. Now we have the latest and greatest. The installer, Pat, did a great job too. I like that Bill is available anytime if we have issues.  We are in good hands and I recommend Bill and this ADT alarm system.

Barbara M.,Napa, CA

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2/18/14 describe the image

"Really appreciated that level of customer service."

I originally decided to go with CA Security Pro because of their high rating on here. The local rep, Joe Abeyta really took his time explaining in detail how everything worked while presenting us with several options and helping us design a pulse system specifically for our house. I had a work emergency the day of the installation and Joe was able to get it rescheduled right away for the following day which was a huge help. The installation by Pat was very quick and professional while he took the time to set up everything online for me and make sure i understood how to use everything. Joe even came by after the system was put in to make sure that everything went well with the installation and to see if my wife and I had any other concerns. I really appreciated that level of customer service and would absolutely recommend them to anybody looking for a home security system.

Chris S.,Pittsburg, CA

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2/11/14 describe the image

"Peace of mind at last!"

Peace of mind at last! Joffre was wonderful explaining everything and even came over to our home during install to answer any further questions. Pat was an excellent installer and we can finally be rest assured that we are safe at home and away. Thanks again California Security Pro.

Nancy F., Concord, CA

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2/11/14 describe the image

"Extremely pleased with two way voice, price was affordable and less than I expected."

Larry Maerina was the sales rep from California security pro.  He was prompt and took the time to go over in detail everything I needed to know about alarm systems.  He showed me what ADT has to offer and I was extremely pleased with the system that allows me to talk with a live person when the two way voice is activated.  The price was affordable and less than I expected.  He was professional and very patient. I highly recommend him to anyone who is in need of an alarm system.  The installer was Patrick Amatrone. He was prompt and the installation was quick and clean. He was thorough and explained how the system works. Larry showed up as he said he would when the system was installed.  Thank you for making the process easy.

Nirattaporn J.,Benicia, CA

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2/6/2014 describe the image

"Would definitely recommend CA Security Pro to anyone looking for home security."

My wife and I were looking for a company that could come and take over our pre-wired security system and after seeing good reviews on yelp we called CA security pro. Ryan came out and actually showed up on time which is unusual these days. He looked at our system and gave us all of the options available. He was very professional and not pushy at all. We decided to go with CA security pro and set up installation for the following week. We were given a window of 1pm-3pm and Pat showed up on time which once again is rare. The installation went well and the system was explained to us in detail. I would definitely recommend CA Security Pro to anyone looking for home security.

John S.,Livermore, CA

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1/22/2014 describe the image

"I highly recommend these people."

I called CA Security Pro because they had good reviews here and... I wasn't disappointed.  My salesman,Fish, couldn't have been greater.  He evaluated my situation, gave me his recommendations on what he thought was necessary and he explained everything thoroughly.  I didn't feel at anytime that he was trying to push anything on me or trying to sell me anything I didn't need.  The installer was equally great.  He was efficient and clean and when he was done he had me run through all the alarm possibilities a few times to make sure I got it.  I highly recommend these people.

Carol L.,Oakland, CA

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1/7/2014 describe the image

"Best price match so you don't need to shop around to check on the price."

I worked with Larry Maerina to switch my home security home system from a small company to ADT, and the experience is great! Larry is very detail orientated to explain to us how the system works, and gave us tips about how to keep our house safe. Their equipment and technology are way more advanced than other companies that you can check hour home on your iPhone or iPad no matter where you are. And best of all, Larry is willing to commit to best price match so you don't need to shop around to check on the price.  I end up paying less than the system I used to have. So I highly recommend to call Larry if you are shopping around for a home security system.

C H.,Burlingame, CA

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8/27/2013 describe the image

"The system is easy to use and am very happy."

Recently bought a new home in Walnut Creek and wanted to install an ADT security system.  After receiving a recommendation from a friend who has used California Security Pro, I decided to to give them a call.  Joffre Bolda from California Security Pro was the representative who sold me the security package for my new home.  I had lots of questions and concerns and he addressed them all.  After discussing different package deals and price options, Joffre provided me with a package I was very happy with.  He made the extra steps to ensure I was able to receive the best deal he could provide at the time.  A few days later, an installation technician named Pat installed the system in a few hours. The system is easy to use and am very happy with the service they provided.

Juan A., Walnut Creek, CA

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8/13/2013 describe the image

"Terrific operation." 

Terrific operation.  Bill designed a system that meets ours needs and didn't try to up-sell us.  He explained all of the features of our system ahead of time and those of advanced systems should we later choose them.  Pat installed the system quickly and efficiently and didn't disrupt our day.  He went over the operable features again and helped us set the system.  I love working with local people and know that Bill is always around should we have any questions.

Peter H., Napa, CA

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5/31/2013 describe the image

"Great company and even better technicians!" 

I needed a security system and cameras to protect my home, I decided to go with California Security Pro! This company had the best reviews, and they live up to all the positive reviews! I had two technicians do the install of the alarm and camera system. Jesse and Pat, they did a great job! They where on time, clean, and gave a demo that I understood! The technicians also answered all my question, even days later when I had questions. Always are there to answer my calls and emails. Great company and even better technicians! Thanks

S M., Napa, CA

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5/31/2013 describe the image

"California security pro is an amazing company!"

California security pro is an amazing company! This company goes above and beyond, Pat Amatrone was awesome!!! He was on time, gave me a walk through and his opinion on location that would be best for what I needed to cover. He was very organized, knowledgeable and clean on the whole install! I'm not very good when it comes to electronics, but Pat was extremely patient when it came to the demonstration. Thanks Pat for the wonderful experience on getting a top quality alarm system! I would recommend this company to anyone getting an alarm system, you will be nothing but amazed at the quality of service you will receive!!!!!!!!!

E L., Oakland, CA

 

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5/22/2013 describe the image

"Most importantly, they were dependable."

This firm upgraded our old alarm system (c. 1990) with a new hybrid system that accepts both wired and wireless equipment.  They were very professional throughout.  Most importantly, they were dependable.  Pat Amatrone was our installer and he was very good.  He even came out on a Saturday morning to install the final set of equipment.  ADT is expensive, but you sort of get what you pay for.  We looked into a less expensive alarm monitoring service, but they weren't nearly as responsive as CSP.  I would recommend them without hesitation.

T S., San Francisco, CA

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3/31/2013 describe the image

"Kudos to the California Security Pro Team."

As a first time customer with ADT, Jarrett McAllister's professional 
attitude and friendly demeanor made the experience acquiring a security 
system quick and easy.. Patrick, who installed the system also was professional and polite. Kudos to the California Security Pro team.....................­....Roswita B Woods.

Roswita W., Martinez, CA

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3/24/2013 describe the image

"I am very happy that I went with California Security Pro and highly recommend them."

Jarrett was my security consultant and was excellent. He was on time and did a great job explaining the ADT system and the options available. He provided excellent service and arranged installation for the following day. The process couldn't have gone smoother. Likewise with the installation which was done by Pat. He even showed up early. He was very professional and patient in explaining how to operate the system. The system was installed very quickly without any mess or cleanup. I am very happy that I went with California Security Pro and highly recommend them.

Patrick B., Alameda, CA

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 3/13/13 describe the image

"I would recommend this company to all of my friends and family members!!!"

Needed an alarm for my home in Gilroy, Jarrett Mcallister came out and gave us a great deal! Thank you Jarrett.The installer Pat Amatrone arrived on time, put shoe covers on and went over all the equipment that was to be installed.  He was very knowledgable and patient with us.  He made us feel very comfortable with the alarm system! He even left his phone number if we had any question and we did, he answered both of our calls.  Thank you Pat!!! I would recommend this company to all of my friends and family members!!! Great price and best of all GREAT PEOPLE.

Tony A., Gilroy, CA

Angie's List ADT Reviews

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We are proud to service Angie's List customers and we thank those who took the time to let others know about us! Angie's List is a membership service that compiles consumer ratings of local service companies and contractors.  Take a look at what members are saying about us:

 

Review Date: January 18, 2016 "Excellent job ."

Provider installed a complete alarm system with motion detectors, smoke and heat detector as well as window and door sensors. Pat was the installer and did an excellent job.  He called before he arrived, was neat and very professional with all the work he did.  He showed us how to use the system and we felt confident that we knew what we were doing.  We had a 48 hour play period where we could use the system and play with it so that we can became familiar with how it worked before it went live with the monitoring program. I would recommend this.  The ADT Pulse feature allows you to add this to your smart phone so you can monitor as well as arm and disarm the system vs the keypad nice feature. Brandon Thomas was the rep that called on us and he is a pro!  I would highly recommend him and he is a great guy. ADT is lucky to have him.  He sold us on the program, the features and benefits, and matched the prices of the equipment from other companies as long as you have it in writing. Look for coupons in the mail or email so that you can get the best prices and packages of features and options as this allows him to give you the best discounts. The security panel does require a 110V connection so you may lose one of your outlets to power the unit.  Having the smoke and heat detector provided the biggest reduction in our house insurance policy vs. the basic alarm package.
So far so good with the system.

William Browne, Danville, CA  
Review Date: August 06, 2014
ADT Reviews

"On time and professional."

Installed security system, 17 windows / door, two boxes, motion sensor and camera. Install installation was done on time and professional. Seven windows were later installed and they came out and installed sensors on them. On time, professional and easy to schedule.

Donald Danner, Oakland, CA 

 

 

 

 
 
Review Date: March 25, 2014
ADT Reviews

" No problems and I would recommend."

Provider met with me in my home, priced out the system I wanted. Answered all of my questions and had the system installed in 2 days. Installer was prompt and professional. Trained me on the new system. No problems and I would recommend.

Doug DeVlieger, Emeryville, CA

 

 

 

ADT Reviews: Trustpilot's List

                               
trustpilot

Reviews prove to customers whether or not we put their needs first, our customers speak for us by proudly placing there review on Trustpilot; after all, customers trust other customers and our consumer‘s reviews say it best!  We would like to thank all of our customers who took the time to let eveyone know about their experience with California Securty Pro!  

 

3/18/15

Excellent

California Security Pro did an excellent job in designing and installing a system just right for me. It is convenient to use and I feel very safe!

Judy, Vallejo, CA

 

1/31/15

Highly recommend California Security Pro

I am very happy I chose California Security Pro for the installation of my new ADT system. They were very knowledge, professional and efficient in all aspects of upgrading my existing hard-wired system, and adding outside and inside cameras. They explained everything and were very pleasant to deal with. I would highly recommend them to friends and neighbors. Patrick and Jesse installed my equipment and they are excellent. I would give them ten stars.

Don Hoffman, Livermore,CA

 

1/9/15

California Security Pro

Efficient, easy to work with, and responsive - highly recommended

Jake, Oakland, CA

 

 

1/23/2014

Excellent!

From the start Jason explained the process and everything was installed exactly the way he said. The installer was great! Efficient and neat, I was concerned I would have to clean up after but that was not the case at all. Jason and Pat both were very helpful through the whole process. Very pleased with your service and just knowing my home is secure now. Thank you so much!

Marie Casares Lemi, Dublin, CA

 

1/10/2014 

Good work, on-time

Good work, on-time

Ichi Sushi, San Francisco, CA

 

11/14/2013 

We are very satisfied with ADT!

We had a prior positive experience with sales rep, Paul Daly, at our former home following a burglary. When we moved, we called Paul again -- no need to test the market as he and the ADT team had a proven track record with us. The installer did a great job and really invested the time to make sure we knew full capabilities of the system; plus he walked us through setting up the web-account and the IPhone app.. 

Lee P, Moraga, CA

 

  

Other Nearby Counties and Cities Serviced By Pat:

Alameda County

Alameda, CA Albany, CA Berkeley, CA Castro Valley, CA Dublin, CA
Emeryville, CA Fremont, CA Hayward, CA Livermore, CA Lorenzo Station, CA
Newark, CA Oakland, CA Piedmont, CA Pleasanton, CA San Leandro, CA
San Lorenzo, CA Sunol, CA Union City, CA

Contra Costa County

Alamo, CA Antioch, CA Bay Point, CA Bethel Island, CA Blackhawk, CA
Brentwood, CA Byron, CA Camino Tassajara, CA Clayton, CA Concord, CA
CrocketT, CA Danville, CA Diablo, CA Discovery Bay, CA East Richmond
Heights, CA
El Cerrito, CA El Sobrante, CA Hercules, CA Kensington, CA Lafayette, CA
Marsh Creek
Springs, CA
Martinez, CA Moraga, CA North Richmond, CA Oakley, CA
Orinda, CA Pacheco, CA Pinole, CA Pittsburg, CA Pleasant Hill, CA
Point
Richmond, CA
Port Costa, CA Richmond, CA Rodeo, CA San Pablo, CA
San Ramon, CA Walnut Creek, CA  

Santa Clara County

Campbell, CA Cupertino, CA Gilroy, CA Los Altos, CA Los Altos Hills, CA
Los Gatos, CA Loyola, CA Milpitas, CA Monte Sereno, CA Morgan Hill, CA
Mountain View, CA Palo Alto, CA San Jose, CA Santa Clara, CA Saratoga, CA
Stanford, CA Sunnyvale, CA
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Call Now 1-800-310-9490
2551 San Ramon Valley Blvd, Suite 217 San Ramon, CA 94583

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